Railcard not arrived, reported

[soccermad]

Looks like it was a TPE. service
First TransPennine Express

	Arr	Dep

Cleethorpes

14:26

Sheffield	16:09	16:11
Stockport	16:53	16:54
Manchester Piccadilly	17:05	17:07

Liverpool Lime Street

18:00

Journey Time:
54 mins
Service:
Express Passenger
Class:
First & Standard seats
Reservations:
Seat Reservations possible from any station (white diamond symbol)
Catering:
None
Power Type:
Diesel Mechanical Multiple Unit
Speed:

 

[WesternLancer]

Yeah she didn’t give me anything but I see where you’re coming from there.

Yes, that is the down side - they usually don't and if you asked I suspect some staff might be wary of giving anything like that anyway

The train was 4:11-5:05 Sheffield to Manchester Piccadilly on the 1st November.

That was a Trans Pennine Express operated train to Liverpool via Manchester. So it would have been staff on that service that were prepared to accept your e-mail confirmation

There was a Northern operated train that left Sheffield at 16.14 but gets into Manchester at a later time than 17.05 so you must have been on the Trans Pennine one.

So it’s not unusual if I don’t get a letter until the end of the month for example? Just so I know a rough time of when this letter may arrive!

Yes, it could be some weeks or even months but 4 to 6 weeks might be reasonable timescale

It was made out at the time to me I’d get a letter within days but it seems that is definitely not the case!

That may happen but depends how busy they are and I think frontline staff often say that but won't know fully accurately when the timescale would be - they just want to take down your details and hope you go on your way as soon as they get the info off you they want....

 

[daisies]

Yes, that is the down side - they usually don't and if you asked I suspect some staff might be wary of giving anything like that anyway

That was a Trans Pennine Express operated train to Liverpool via Manchester. So it would have been staff on that service that were prepared to accept your e-mail confirmation

There was a Northern operated train that left Sheffield at 16.14 but gets into Manchester at a later time than 17.05 so you must have been on the Trans Pennine one.


Yes, it could be some weeks or even months but 4 to 6 weeks might be reasonable timescale


That may happen but depends how busy they are and I think frontline staff often say that but won't know fully accurately when the timescale would be - they just want to take down your details and hope you go on your way as soon as they get the info off you they want....

Oh wow that really is longer than I was expecting! Thanks for helping me out!