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My iphone tells me the Railcard app has been updated to version 2.0.0. No new features mentioned, just "bug fixes and code updates". Anyone used it yet? I try and avoid using the early versions of anything until it's stable!
Current version 1.6.1
We’ve recently made an essential security update to our app
If your app hasn’t updated to version 2.0.0 already, please make sure you update to the latest version of the app before Thursday 6 June to continue using your digital Railcard. After that date, if you don’t have the latest version of the app, you won’t be able to display your digital Railcard.
If you’re using Railcard discounted tickets, please make sure you have access to your Railcard before you travel.
I am more and more glad every day that I don't have a digital Railcard. I have no problem with e-tickets but I am firmly against (what is essentially) an m-ticket from an app that has proven itself unreliable and constantly requiring updates, live internet connections etc.
I am more and more glad every day that I don't have a digital Railcard. I have no problem with e-tickets but I am firmly against (what is essentially) an m-ticket from an app that has proven itself unreliable and constantly requiring updates, live internet connections etc.
There’s currently an issue with this version to do with the barcode that appears on the Railcard, which is causing difficulty with scanning.
They are currently working on a fix so that will cause another update to customers apps.
Interesting, I know there are some oddities in their barcodes that have been there a very long time, but sounds interesting they've found something that means they have to push an update (can't fix it remotely) and force users across so quickly
(I think I misread the post in hindsight, and 2.0.0 has a bug that needs fixing, rather than a barcode fix is why the update to 2.0.0 is being forced)
Did the previous version support older versions of iOS than v13? It still allows compatibility with the iPhone 6s so anything from 2015 onwards will work.
There’s currently an issue with this version to do with the barcode that appears on the Railcard, which is causing difficulty with scanning.
They are currently working on a fix so that will cause another update to customers apps.
The new version of the Railcard app defaults to showing an expired Railcard, for me.
I was travelling on Thursday and got my Railcard ready on the platform, saw it was expired, panicked and bought a new one, only to discover I've got six weeks left on my old one, and the expired one expired more than a year ago.
Every time I start the app it defaults to this expired one and I have to swipe to get the current one.
I am more and more glad every day that I don't have a digital Railcard. I have no problem with e-tickets but I am firmly against (what is essentially) an m-ticket from an app that has proven itself unreliable and constantly requiring updates, live internet connections etc.
I also don't see why I need a photo for a digital Network Railcard, when a photocard isn't needed for the paper/plastic version.
I'm like you, don't mind using e-tickets but don't like the digital Railcard.
The only way I would switch to a digital Network Railcard, was if there was a small financial incentive to do so. For example, if the price was £26 a year for digital Vs £30 for paper/plastic version.
I also can't use my growing number of Rail Travel Vouchers obtained through Delay Repay on a digital railcard, however I believe I can on a paper version obtained from a ticket office.
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After some of the examples posted on here about requests to prove you had a railcard 5 years ago as part of a ticket investigation, I can see why you might want to keep expired railcards in the app.
After some of the examples posted on here about requests to prove you had a railcard 5 years ago as part of a ticket investigation, I can see why you might want to keep expired railcards in the app.
I am more and more glad every day that I don't have a digital Railcard. I have no problem with e-tickets but I am firmly against (what is essentially) an m-ticket from an app that has proven itself unreliable and constantly requiring updates, live internet connections etc.
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