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rail travel vouchers

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34D

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Been asked this by a relative and am unsure of current practice.

Relative travelled by train, was delayed, and sent some vouchers.

If they wish to purchase a ticket that is lower than the voucher value, is any change (either cash or voucher) given please?
 
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MikeWh

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No change is given, but the vouchers are usually split into smaller denominations so that you don't have to use them all at once.
 

transportphoto

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As said you can't get any form of change from them but you can buy multiple tickets in the one transaction.

hth
 

Mojo

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Could one buy an Oyster card and credit from a NR/LOROL ticket office and take it to a LU ticket office for a full refund?
--- old post above --- --- new post below ---
Max cash refund £10,- for a different payment type so buy as many £5 Oysters and get £5 credit as you need.
 

34D

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No change is given, but the vouchers are usually split into smaller denominations so that you don't have to use them all at once.

Thanks to all. Was a £50 refund, done as two £25 vouchers. For the user concerned, is unlikely to get used, as a typical day ticket purchase is £10 and any long distances purchased as cash.

Do "short change vouchers" still get issued? Wonder if one of those could be done?
 

scotsman

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Thanks to all. Was a £50 refund, done as two £25 vouchers. For the user concerned, is unlikely to get used, as a typical day ticket purchase is £10 and any long distances purchased as cash.

Sorry, but why couldn't use the vouchers for a long distance trip? Or even, they could treat themselves and have a day out on one?

Just a suggestion
 

34D

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Sorry, but why couldn't use the vouchers for a long distance trip? Or even, they could treat themselves and have a day out on one?

Just a suggestion

You're absolutely right. I meant to say "long distance booked online as cheap advance tickets online".

Like the railcard idea too.
 

dcmbarton

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London Midland recently informed me that where vouchers total over £40, a cheque will be issues; likewise, if you collect vouchers to the total of £40, you can then return them to be replaced by a cheque for the same value. Don't know whether this applies to other TOC's.
 

MikeWh

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You're absolutely right. I meant to say "long distance booked online as cheap advance tickets online".

Like the railcard idea too.

Whilst there are some web discounts (circa 5%) only available online, the same cheap fares are also available to be booked at stations if you wish. It's only thetrainline.com who want you to believe that you can't get cheap advance fares at a station, but they word it in a clever way so they aren't lying. Their comparison is the cheapest advance ticket booked with them against the cheapest walk-up fare bought on the day at the station. There is nothing to stop you buying in advance at a station.
 
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