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Rail travel vouchers

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HORNIMANS

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30 Jul 2009
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116
I had £50 worth if RTV,s to use but i have accidently shredded them by mistake.
Would I be able to get them replaced. Thank you for any help and advice.
 
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RailUK Forums

Merseysider

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Most RTVs have this on the front:
Not valid if altered, defaced or mutilated.
So you can't tape/glue them back together and expect them to be accepted. The barcode wouldn't read for a start.

Your best bet is to get all the pieces in the right order, take photographs and ask the company who issued them if they'd consider replacing them. There's a small chance but no guarantees.
 

gray1404

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3 Mar 2014
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Get the remains of them together and post them back to the issuing train company. If you send the actual vouchers to them they will at least know that you are not going to use both sets. Send a letter explaining your mistake and hopefully they'll repond in a positive way. Which train company was it?
 
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