Hi everyone,
I’m a new entrant with South Western Railway, starting as a Gateline Assistant. I’m really excited about the role, but I’ve noticed during the training that there’s another assessment we need to complete as part of the process.
I’ve tried looking around online for more information, but I haven’t been able to find much about what the assessment involves. I was wondering if anyone here who has gone through the training could shed some light on it?
What kind of tasks or topics does the assessment cover? Is it focused on customer service, operational procedures, or something else? Any tips or advice to prepare for it would be really appreciated!
Thanks in advance for any help!
I’m a new entrant with South Western Railway, starting as a Gateline Assistant. I’m really excited about the role, but I’ve noticed during the training that there’s another assessment we need to complete as part of the process.
I’ve tried looking around online for more information, but I haven’t been able to find much about what the assessment involves. I was wondering if anyone here who has gone through the training could shed some light on it?
What kind of tasks or topics does the assessment cover? Is it focused on customer service, operational procedures, or something else? Any tips or advice to prepare for it would be really appreciated!
Thanks in advance for any help!