Procedural Answer

[Waiting]

I have been interviewed twice for a Metro driver job with Nexus/DB, passed both times but not with a high enough score to get the job. Expect to get interviewed again, the clock is ticking on my Physcometric test pass. Both times i have been asked what i would do if my Metro broke down. I have answered that i would try to restart it, notify my control, advise my passengers of a problem, if unable to get started if in station advise passengers to leave train, possibly arrange to get train shunted. Anyone know what the correct answer is to this question ?

Cheers

 

[387star]

You passed but others beat your score you mean?

I would be interested as to the correct answer... obviously there must be more than one though... are you expected to know their policy.procedures?

 

[Waiting]

First interview (Jan 2010) i passed and went for Physcometric testing, passed the tests and was advised i was on waiting list for job, this interview was with Nexus. I was advised i would be picked up and job would be readvertised, however DB Regio took over and i was re - interviewed Feb this year, i met the required standard at interview, did not need to do test as still had valid pass. Your interview score and test score are added together and the top 6 or so are taken on. Anyway i got a letter to say i had performed well, but overall others had performed better. I have to say my first interview went very well, the second one not so well, i put this down to the fact i was under no pressure first interview, i had everything to gain. Second interview i had it all to lose, i had previously been told the job was mine, only to find out that was not the case, i want to make sure i do everything i can to pass this time.

 

[142094]

Very much depends where you break down - what was the full question?

 

[Waiting]

The question was "You are driving and your train brakes down, what would you do ?" In my first interview i said i would try to restart it, i would inform my control, i would inform the passengers, i would keep trying to restart it, if unable to start it i may have to ask to be shunted. I guess it would also depend where i was stuck, if i was at a station i could open doors to let people off ? In the second interview they asked anything else ? I guess i should of said i would need to write it up afterwards. Very hard for me to answer, i have no Metro background, so i'm just trying to apply my logic, i'm sure there will be a correct procedure to follow.


Any help would be greatly appreciated.

 

[66526]

Locate and rectify the fault!

 

[142094]

I'll PM you later.

 

[Cherry_Picker]

On the mainline your first port of call, after doing everything in your power to make sure the train is topped in a safe location (ie, not in a tunnel, on a viaduct, over a set of points etc) would be to call the signaller.
As the Metro is different to the mainline I am not sure how important a role the signaller plays in the running of the system, or whether control take over the role of the signaller up there. The first thing I noticed is that you made no reference to the signaller though.

 

[Waiting]

Locate and rectify the fault!

As simple as that , in my head that's what i meant by trying to restart the train, but i guess giving that answer would have been far more positive.

Thanks.
--- old post above --- --- new post below ---

On the mainline your first port of call, after doing everything in your power to make sure the train is topped in a safe location (ie, not in a tunnel, on a viaduct, over a set of points etc) would be to call the signaller.
As the Metro is different to the mainline I am not sure how important a role the signaller plays in the running of the system, or whether control take over the role of the signaller up there. The first thing I noticed is that you made no reference to the signaller though.

Thanks for that, i was assuming the control would take over that role, but its all good information, i need to nail any future interview, thanks again.
--- old post above --- --- new post below ---

I'll PM you later.

Cheers

 

[66526]

Obviously you would inform control/signalman and passengers etc but obviously from their perspective you've missed out a very vital part by not saying you would try to rectify the fault! You did well to think of the answer you gave though and good luck for next time!

 

[185]

Merseyrail were asking the procedural prioritising question at a recent assessment.

 

[cdonnigan]

Most of the network is controlled from gosforth depot. Apart from the sunderland branch which is controlled by the network rail control room in gateshead. I suppose the correct procedure would be to inform the control room and ensure passenger safety than start fault finding and also keeping passengers informed at regular intervals then probably after a fixed time then request recovery. But thats my opinion and dont know what there procedure would be

 

[142094]

Most of the network is controlled from gosforth depot.

That should be South Gosforth, Metro control is the building on the Airport/Longbenton bound platform. There is a control at the depot, but it only controls up to the depot limits.

 

[TDK]

You passed but others beat your score you mean?

I would be interested as to the correct answer... obviously there must be more than one though... are you expected to know their policy.procedures?

Follow the correct company procedures and rules and regulations to try and rectify the problem.

 

[Waiting]

Thanks for all the replies, greatly appreciated, got a far clearer understanding now.