Problems with East Coast Website.

[Neilandrewhall]

Hi Everyone.

Just wondering, If you can Help me Just booked tickets from Northampton to London Euston via East Coast's website, The Payment Has come out twice.


What Can I do?

Neil

 

[Deerfold]

Hi Everyone.

Just wondering, If you can Help me Just booked tickets from Northampton to London Euston via East Coast's website, The Payment Has come out twice.


What Can I do?

Neil

East Coast Website help on 08457 225 111 are usually pretty helpful

If not, call your credit card company.

 

[ainsworth74]

Contact East Coast on: 08457 225 111 (you could also try this instead 0191 259 8024 it should be the same place but at national rate rather than expensive 0845).

 

[Lawman]

Neil,same thing happend to me today,purchased tickets from london to glasgow,just as l was about to confirm booking l noticed the price was duplicated,l cancelled,started again and the correct price was shown.

 

[Scotty]

0845 is local rate.

 

[Deerfold]

0845 is local rate.

It's no longer called that as it no longer acurately describes the cost to most people. Only if you are on BT's standard rate (which very few are) will your cost be cheaper or the same on the 0845 number than on an 01X 02X or 03X number. If you're on a mobile the cost will typically be 20-40p a minute for an 0845 number.

 

[theblackwatch]

0845 is local rate.

There's no such thing as local rate! Gone are the days when it used to be cheaper to make a call to somewhere 10 miles from home than one 100 miles away.

 

[Neilandrewhall]

Thanks People, Got on to my bank and East coast They went that I will have to wait till Thursday to maybe get the money back * Sigh *

 

[googolplex]

Quite a few land line voice providers do now have 0845 calls included in the free calls packages though, meaning there's no difference in price!