LexyBoy
Established Member
As you may have noticed, last year I kept a running record of the number of posts on this forum started specifically by posters who had recieved a notice of intention to prosecute following a ticketing related incident on the railway. I'm posting it here as a talking point for discussion on the prosecution tactics used by various TOCs. The ramble below got a bit long, sorry about that.
Obviously these numbers can in no way be considered representative as they show only who has posted here and are thus very prone to bias. There is also no information on the outcome of these cases (most of the time the OP doesn't post this information).
What's immediately obvious is that commuter TOCs account for almost all cases. This is perhaps not surprising given the fact that it's much harder to check tickets on shorter, busier routes compared to longer ones. EC, XC, VT are all noticeably absent (and the one FGW case was commuter) - as is Scotrail, a primarily commuter TOC.
FCC and Northern are the most vigorous with 4-5 times the number of threads than the other commuter TOCs passenger numbers are accounted for. Both FCC and Northern had noticeable seasonal trends - most FCC threads earlier in the year, and Northern in autumn.
An alarming number of FCC cases seemed to concern cases where there was a genuine mistake - for example incorrect departure boards, failure to communicate changes in split ticket easements or online journey planners showing journeys deemed invalid by an RPI. It's interesting that there have been few threads about FCC in the last 6 months or so, I wonder if they've changed their policy or are just waiting to process a bunch together.
Most of the Northern threads seemed to from passengers who did not have a valid ticket, with quite a few genuine fare evaders but also a number of (I believe) innocents caught in the net. I have some sympathy for Northern - the network is quite different to those of other franchises - but the methods they use seem prone to catching out those who simply made a mistake. For years it was perfectly acceptable to purchase on board, so to suddenly change to a strict buy-before-you-board policy is bound to catch people unawares.
A final observation is the number of prosecution notices which could have been avoided by paying the "fine" requested at the time! Bottom line: pay up - if you're in the right you can get it back anyway. Hurt pride now is better than what could be in store by claiming righteousness!
Obviously these numbers can in no way be considered representative as they show only who has posted here and are thus very prone to bias. There is also no information on the outcome of these cases (most of the time the OP doesn't post this information).
Code:
[FONT=Courier New][B]TOC Cases Pass. Jnys.* Cases/Mjourney[/B]
First Capital Connect 23 99.7 0.2307
Northern 23 91.5 0.2514
Southeastern 8 165.5 0.0483
Greater Anglia 7 122.8 0.0570
Southern 6 174.1 0.0345
East Midlands Trains 2 23.9 0.0837
Nexus (Newcastle Metro) 2 37.9 0.0528
Arriva Trains Wales 2 28.4 0.0704
London Overground 1 102.6 0.0097
London Midland 1 59.5 0.0168
First Great Western 1 95.6 0.0104[/FONT]
*Passenger journeys in millions, ORR 2011/2012 data
FCC and Northern are the most vigorous with 4-5 times the number of threads than the other commuter TOCs passenger numbers are accounted for. Both FCC and Northern had noticeable seasonal trends - most FCC threads earlier in the year, and Northern in autumn.
An alarming number of FCC cases seemed to concern cases where there was a genuine mistake - for example incorrect departure boards, failure to communicate changes in split ticket easements or online journey planners showing journeys deemed invalid by an RPI. It's interesting that there have been few threads about FCC in the last 6 months or so, I wonder if they've changed their policy or are just waiting to process a bunch together.
Most of the Northern threads seemed to from passengers who did not have a valid ticket, with quite a few genuine fare evaders but also a number of (I believe) innocents caught in the net. I have some sympathy for Northern - the network is quite different to those of other franchises - but the methods they use seem prone to catching out those who simply made a mistake. For years it was perfectly acceptable to purchase on board, so to suddenly change to a strict buy-before-you-board policy is bound to catch people unawares.
A final observation is the number of prosecution notices which could have been avoided by paying the "fine" requested at the time! Bottom line: pay up - if you're in the right you can get it back anyway. Hurt pride now is better than what could be in store by claiming righteousness!
