MK Tom
Established Member
I received this odd response from Wessex Bus today responding to a complaint I made about a driver's reaction to being photographed:
"Thank you for contacting Wessex Bus with regards to the incident on the 10/06/2018 in Bicester Village.
I have reviewed your complaint with Management, the Manager that deals with the Bicester Village Shuttle has contacted the Traffic Department and they are now aware, who the driver is, involved in this incident.
The driver will be spoken too, with regards to his attitude and behaviour but we do need to remind you that there are new Privacy Laws and you do need to obtain the drivers / individuals permission before taking a photo now.
I have copied in below, the new Privacy laws for you:
https://www.lawontheweb.co.uk/legal-help/right-to-privacy
Should you wish to contact any member of our Customer Services Team at any point, in relation to this matter, please quote reference 17012 when doing so."
My reading of the laws she links to wouldn't apply to bus photography, where the driver is incidental to the photo. It's the same as taking a candid street scene where people are only in it incidentally - you can't go around asking them all for permission.
What are people's thoughts on this?
"Thank you for contacting Wessex Bus with regards to the incident on the 10/06/2018 in Bicester Village.
I have reviewed your complaint with Management, the Manager that deals with the Bicester Village Shuttle has contacted the Traffic Department and they are now aware, who the driver is, involved in this incident.
The driver will be spoken too, with regards to his attitude and behaviour but we do need to remind you that there are new Privacy Laws and you do need to obtain the drivers / individuals permission before taking a photo now.
I have copied in below, the new Privacy laws for you:
https://www.lawontheweb.co.uk/legal-help/right-to-privacy
Should you wish to contact any member of our Customer Services Team at any point, in relation to this matter, please quote reference 17012 when doing so."
My reading of the laws she links to wouldn't apply to bus photography, where the driver is incidental to the photo. It's the same as taking a candid street scene where people are only in it incidentally - you can't go around asking them all for permission.
What are people's thoughts on this?