priv tube fares

[bb21]

Let the buyer beware. The onus is on the passenger to correct any mistake the seller makes - Byelaws are strict liability after all.

Ideally, yes, however not everyone with PRIV works with the ticketing side of things and it is an additional complication. Judging by the posts on here I wonder what proportion of railway staff actually understand how ticketing on LU works with PRIV holders. I'm just surprised that the industry takes such an unfriendly approach with their own staff.

 

[RJ]

Ideally, yes, however not everyone with PRIV works with the ticketing side of things and it is an additional complication. Judging by the posts on here I wonder what proportion of railway staff actually understand how ticketing on LU works with PRIV holders. I'm just surprised that the industry takes such an unfriendly approach with their own staff.

Word of mouth seems to be the preferred method of learning on the railways. Takes less effort than reading for oneself. People just have to learn the hard way.

 

[NLC1072]

I did once have a suggestion from a friend who works for East Coast that we should get married which would give me almost entirely free travel to work and allow her to reduce the cost of her social life.

Not sure what my girlfriend of the time (now wife) and her boyfriend would have thought of it though.

A work colleague did marry a bus driver so had free Arriva travel throughout the country and on TfL services in London.

My girlfriend and I are getting married soon, this means that I'll have free travel on my local TOC to give to her and she has a disabled bus pass that has the C+ on it to travel with a carer anywhere in the UK!

 

[Vicpaul]

Ideally, yes, however not everyone with PRIV works with the ticketing side of things and it is an additional complication. Judging by the posts on here I wonder what proportion of railway staff actually understand how ticketing on LU works with PRIV holders. I'm just surprised that the industry takes such an unfriendly approach with their own staff.

I guess in my initial post I could've been clearer.

I am EX LUL (11 1/2 years) and now on the mainline. I was always under the impression it was only protected staff, just like the LUL staff that have privs if they were pre company plan (1994). however when the issue was raised I questioned myself and wondered if it was something I missed.

I use my priv very rarely as I would only save on short local trips with TOCs I am not under. I think I save about a fiver between Euston and either Liverpool or Manchester on an anytime open return.

 

[hairyhandedfool]

Word of mouth seems to be the preferred method of learning on the railways. Takes less effort than reading for oneself. People just have to learn the hard way.

It's the easiest way, but not so much because staff are lazy, but more because the railway doesn't help itself. Sure there are staff who don't want to learn 'because they are right', but when the only methods of finding information are going out of your way to find it, it's simpler to listen to those 'who know better'.

Back in the days of APTIS, before the railway learnt about 'the internet', there would be a newsletter sent out (by Royal Mail) every four weeks detailing any offers the train companies were setting up (and always in advance), any changes that needed to be noticed and any mistakes from previous notices that needed to amended. With it was any pages from the Retail Manuals that needed to be changed. It was a very visible system.

Now we have a website that may or may not be changed every week at a seemingly random time of day, we have rules that change with no notice given and we have train companies setting local fares with no real information passed to others (or only to adjoining TOCs when they do). It is an almost invisible system.