badassunicorn
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- 8 Jul 2012
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How can you get priv discount if the ticket office is closed? Would a permit to travel be allowable?
Priv pass holders are advised by ATOC to board the train and buy a Priv rate ticket from the guard (or other first opportunity to do so).
Would a permit to travel be allowable?
How can you get priv discount if the ticket office is closed? Would a permit to travel be allowable?
ATOC said:Privilege Travel in general: How to buy a Priv ticket, and what to do if this is not possible
Just as for the general public, you must have a valid ticket before you start a journey.
If you wish to travel using a privilege rate (Q-rate) ticket, you must buy that ticket from a ticket office.
At present it is not possible to buy them online, by phone, or from ticket machines.
If the ticket office is closed and it is therefore not possible to purchase the privilege rate ticket to which
you are entitled, there are two option, depending on the station at which your journey commences:
1. If the station is in a Penalty Fare Zone (this will be clearly indicated by posters) then you must
buy a Permit to Travel from a PERTIS machine. The fee/fare paid at the machine will then be
deducted from the eventual privilege rate fare that you pay either on the train or at your
destination.
2. If the station is not in a Penalty Fare Zone, you must have your fare ready and offer to pay it at
the first available opportunity: on entry to the platform, on the train, or when exiting at your
destination. By doing so, ie offering to pay, there can be no question that you are trying to travel
without paying. If you don’t offer to pay, then you could be accused of fare avoidance.
Scotrail telesales do PRIV over the phone for PRIV sleeper singles;"If you wish to travel using a privilege rate (Q-rate) ticket, you must buy that ticket from a ticket office.
At present it is not possible to buy them online, by phone, or from ticket machines."
All Overground stations have staff, or security, rostered during traffic hours, but yes, they mostly have part-time booking offices.There are quite a few London Overground stations that are unmanned (or only have part time ticket offices) which have TVMs but not PERTIS machines despite being Penalty Fares stations.