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Preserved railways' website popularity

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railfan99

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Preserved railways should have a few ways to reach prospective patrons: a wide gamut of social media such as Facebook and Instagram (and if not banned, TikTok), print and digital media, television and radio, YouTube, plus websites, Google ads that pop up and sometimes advertising in local printed or digital media, plus more localised publicity such as posters in shop windows or mailouts (whether electronic or printed) to Society/Trust members.

Websites are far from the only method, but it's still interesting to compare usage with figures taken from similarweb.com , a USA-based site that has achieved prominence after a previous such service ceased.

Moderator Cowley produced an excellent list of the 30 lengthiest UK preserved railways:


The figure after the name is length (in miles not kilometres).

There were suggested modifications by other RailUk fora members (thank you!) but for simplicity I've left Cowley's list unaltered:



1) *Welsh Highland Railway - 25

www,festrail.co.uk

See under 'Ffestiniog Railway' below as these share websites: please correct if I'm wrong


2) The Wensleydale Railway - 22


Feb 2023: 15,600 Mar 2023: 13,100 visits


3) West Somerset Railway - 19.5


Feb 2023: 23,300 visits Mar 2023: 38,600 visits


4) The Weardale Railway - 18


Feb 2023: fewer than 5,000 visits Mar 2023: fewer than 5,000 visits


5) North Yorkshire Moors - 18


Feb 2023: 76,800 visits Mar 2023: 134,400 visits


6) Severn Valley Railway - 16


Feb 2023: 59,900 visits Mar 2023: 73,500 visits


7) Mid Norfolk Railway - 15


Feb 2023: 9,400 visits Mar 2023: 12,500 visits

(Note that MYR has yet to reopen as track repairs are required, so despite this, it's encouraging that website visits rose)


8) Gloucester and Warwickshire - 14


Feb 2023: 36,800 visits Mar 2023: 56,600 visits


9) *Ffestiniog Railway - 13


Feb 2023: 38,100 visits Mar 2023: 39,600 visits


10) *RH&DR - 13


Feb 2023: 29,600 visits Mar 2023: 36,600 visits


11) East Lancashire Railway - 12.5

Feb 2023: 44,900 visits Mar 2023: 79,600 visits


12) *Vale of Rheidol - 13


Feb 2023: 9,200 visits Mar 2023: 11,800 visits


13) Keith & Dufftown - 11


Feb 2023: fewer than 5,000 visits Mar 2023: fewer than 5,000 visits


14) Bluebell - 11


Feb 2023: 107,600 visits Mar 2923: 126,200 visits


15) Kent and East Sussex Railway - 10.5


Feb 2023: 26,900 visits Mar 2023: 24,900 visits


16) Churnet Valley Railway - 10.5


Feb 2023: 33,200 visits Mar 2023:18,900 visits

17) Llangollen Railway - 10.5


Feb 2023: 30,600 visits Mar 2023: 40,800 visits

18) Mid Hants Railway- 10


Feb 2023: 35,400 visits Mar 2023: 47,600 visits

19) Strathspey - 9.5


Feb 2023: 10,400 visits Mar 2023: 15,200 visits

20) Swanage - 9.5


Feb 2023: 26,600 visits Mar 2023: 36,000 visits

and although not in the lengthiest 'top 20', included because I thought its September 2022 Steam Gala outstanding (and because legendary FlyingPhil who I've not met might want to know):


25) GCR - 8


Feb 2023: 36,700 visits Mar 2023: 49,400 visits

------------------------


The overall trend has an element of 'you'd expect rises' as in the Northern Hemisphere, you're moving inexorably towards 'better weather' if you don't like snow or cold days.

Irrespective, very encouraging given constant media reports re how bad a shape your economy is allegedly in. (A downturn doesn't equally affect everyone, but it may hit families and lower income earners extremely hard, and some of these groups may in 'normal' years be able to afford a day out on a preserved railway).

No surprise that North Yorkshire Moors Railway is #1. So much publicity over the years.

The Wensleydale and The Weardale Railways are perhaps not overly well known in England so that may explain their relatively low number of website visits each month. Your advice is needed on that point, as my initial lack of knowledge of them doesn't prove anything as I'm not a resident.

Some preserved railways in Scotland and Wales may be catering to far smaller markets given many Englishmen and Englishwomen may not visit those railways' areas. These Scottish and perhaps Welsh ones may lack the publicity that high fare Jacobite Railway attracts (and its tour groups, but I've not been on it).

Being close to major population centres (Bluebell: London) and Manchester (East Lancs Railway) may hugely help in generating website traffic (and passenger revenue).

As a foreigner who lacks the local knowledge, I can't explain why website visits to Chrunet Valley Railway dropped so much. It's close to big cities and towns, and unlike Mid Norfolk Railway is operating. Was this an aberration for CVR?

I wonder will Kent and East Sussex Railway see increased enquiries due to Mr Geoff Colvin, Chief Stationmaster winning the Visit England 'Tourism Superstar' Daily Mirror award for this year? Perhaps it may just have more visits from cruise lines' day excursionists, arranged by the cruise line staff, so participants may not visit the railway's website.

I lack comparative data for previous years and also don't know whether overall, websites are maintaining their 'share' of visits by prospective travellers compared to say TikTok, but it is what it is.
 
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Titfield

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Need to be very careful with associating web traffic with revenue. Boo.com rather learned that it can be a somewhat misleading indicator.

Are you measuring visits or unique visitors?
 

railfan99

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Need to be very careful with associating web traffic with revenue. Boo.com rather learned that it can be a somewhat misleading indicator.

Are you measuring visits or unique visitors?

I commented above that I lack 'conversion' of such visits to patronage.

However we can perhaps assert there's some correlation between individuals searching for and viewing a website, and the numbers travelling. It's true many may 'look but not buy' but equally, one has to be thinking about travelling to the railway to experience a steam or other train, so some 'lookers' will indeed contribute to the revenue that preserved railways need to continue operating and hopefully prosper.

similarweb.com uses the term 'visits' so I assume it's that. Fair point, Titfield, as what you're stating if I read correctly is that person X could visit a site 5000 times, but he might be the only 'visitor' to a website in a month.

If you have detailed IT knowledge such as 'search engine optimisation', I don't, but I compiled the list for a bit of entertainment and hopefully the ability of those more versed in your wonderful preserved railways to discern good news for most operations.
 

Flying Phil

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An interesting analysis Railfan, thank you for posting. It was good for me to see how many "hits" the GCR is getting. I suspect the increase is also due to the return to full line running after the two bridges have been replaced.
 

railfan99

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An interesting analysis Railfan, thank you for posting. It was good for me to see how many "hits" the GCR is getting. I suspect the increase is also due to the return to full line running after the two bridges have been replaced.

The terrific-looking branch line DMU (Mountsorrel line) operation/planned operation may also have helped?
 

pdeaves

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A high number of hits  may be an indication that visitors couldn't find what they wanted first time, or couldn't remember where valid information was, or a result of needing to check things over and over (e.g. timetables in case they changed/hadn't been put up first time). So as in all areas of analysis, a fully fair comparison needs other insights.

It's interesting, nonetheless.
 

railfan99

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So as in all areas of analysis, a fully fair comparison needs other insights.

I agree, and was at pains in the introduction to point out it wasn't the ;be all and end all.'

From a previous thread of mine, I adjudged the 'quality' of heritage railways' websites to cover the whole spectrum from outstanding (easy to locate information, and the detail most of us, including non-railfans, may want) to 'difficult' to put it politely.

But most operations have finite staff numbers, and limited available funds, plus volunteers who sometimes may not quite 'think like a (prospective) passenger' if they're tasked with assisting with IT.

So my above analysis is merely one cog in the (driving) wheel. Pleasing that you found it of interest despite your legitimate points.
 

Flying Phil

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The terrific-looking branch line DMU (Mountsorrel line) operation/planned operation may also have helped?
Very true - I certainly checked the website and then took a ride!
 

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railfan99

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I will increase the list above, as in September 2022, I added the first one to heritage railways used, and hope to do the same in September 2023 with the second:

21) Ecclesbourne Valley Railway - 9


Feb 2023: 6,700 visits Mar 2023: 14,000 visits

30) South Devon Railway - 6.75


Feb 2023: 12.900 visits Mar 2023: 15,700 visits

EVR only carries 25,000 to 30,000 passengers in a 'normal year', so that explains its lower number of website visits or 'hits'.

The tally for SDR is smaller than I'd have guessed, as it appears to be well promoted.

Regardless, let's hope many fora contributors and viewers/readers patronise multiple heritage railways in 2023, and if appropriate, donate funds.
 
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