Possible Excess, how much

[maniacmartin]

Essentially, the Penalty Fare areas are those at stations with manned Booking Offices.

This is a sweeping station from CS! And not true!

 

[Flamingo]

Although the letter did raise some very relevant points that, contrary to popular held belief (including by some on this forum) revenue issues form a very small (and one would argue unimportant) part of a Train Managers duties, and indeed, are a potential distraction from the Train Managers primary role. Anything that reduces this distraction can only be seen as beneficial to the overall safe and punctual running of the train.

 

[island]

I have always pointed out that guards generally are briefed that their priorities, in this order, are safety, timely running, customer service, and revenue.