Anyone know the effect of Plusbus delays.
I used a Plusbus ticket to get to mainline station. Journey should have taken 13 mins. It took 24 mins. Plus departure was delayed by 17 mins. The consequence was that I missed my train for which I had an Advance ticket.
Is it just hard luck?
Or (1) can I used the Advance ticket on a later train and (2) can I claim compensation for the delay?
I used a Plusbus ticket to get to mainline station. Journey should have taken 13 mins. It took 24 mins. Plus departure was delayed by 17 mins. The consequence was that I missed my train for which I had an Advance ticket.
Is it just hard luck?
Or (1) can I used the Advance ticket on a later train and (2) can I claim compensation for the delay?