please help !!! ticket runs out tomorrow !!!

[saj]

right i'm looking for some advice(i'm new here so please bare with me) i bought an open return ticket and it runs out tomorrow, i was supposed to travel home a few days before my ticket run out but my 7 month old baby got gastroentiritis and i am unable to travel home right now, will i still be able to use my return ticket at a later date ? or will i have to buy another? any advice will be very much appreciated as the tickets are quite expensive and i really dont want to have to pay for another.

if i've posted this in the wrong room/thread/place please accept my appologies.

 

[AlterEgo]

The best thing to do, before you do anything else, is speak to the point of purchase (the place you bought the ticket). You may be required to purchase a new ticket; some nice operators will offer a full refund of this (perhaps in travel vouchers) if you subsequently supply to them medical proof that you were unable to travel.

 

[dzug2]

If it's an open return you can get a refund less an admin fee, then buy a new ticket

 

[cuccir]

Full details of how to get refund depend on where you bought the ticket from, as AlterEgo notes. You have until up to 28 days after the validity of the ticket expires to get a refund (see full details in section E of the National Rail Conditions of Carraige).

As you have used the outward portion of your ticket, you should get a refund for the return leg eg half the cost ( I think ). The admin fee for a refund is usually £10 so, depending on the cost of your ticket, it may or may not be worth your while doing this.

 

[AlterEgo]

As you have used the outward portion of your ticket, you should get a refund for the return leg eg half the cost ( I think ).

This is not the case of Off-Peak return tickets, but I suspect the OP has an Anytime Return here.

 

[saj]

Thanks for replying i really appreciate it !! i have a standard off peak return from llanelli to dundee and i paid £138 with a family and friends rail card, i also can get a letter off the hospital stating that my 7 month old daughter is unwell to travel (takes 9 hours, if the trains are on time lol)

on my ticket it says start date 6th april and valid untill 5th may any route permitted < i dunno if this helps

Thanks for all your comments from a very worried mum
--- old post above --- --- new post below ---
i have no insurence thanks for your advice tho yorkie looks like i'll have to buy another ticket then !!

 

[clagmonster]

In that case, as the equivalent return tickets cost £136.85, by the book you are due a refund of 85p, but would have to pay an administration charge of £10 (possible £20 as there are two tickets involved) to get said refund, so not worth the hassle unless you manage to get a goodwill gesture.

Whe are you returning? It may be that you can split the journey into several tickets to save some money that way.

 

[saj]

In that case, as the equivalent return tickets cost £136.85, by the book you are due a refund of 85p, but would have to pay an administration charge of £10 (possible £20 as there are two tickets involved) to get said refund, so not worth the hassle unless you manage to get a goodwill gesture.

Whe are you returning? It may be that you can split the journey into several tickets to save some money that way.

i'm going home as soon as my daughter is able to travel, hopefully i wont catch her virus but it looks highly likely i will is it really cheaper to split my journey up ito several tickets? can i still use my family and friends railcrad that way? i catch the cross country train from dundee to swansea so i only have to change once at bristol parkway( very handy when i have a case and a carseat with a baby lol )

 

[Mcr Warrior]

By split tickets, this means that it may actually work out cheaper to get separate tickets from say Dundee to Newcastle, then Newcastle to Swansea, than by booking just the one through ticket from Dundee to Swansea, provided that the train stops at Newcastle along the way. It should even be possible to stay on the same train all the way from Dundee until Bristol.

Obviously, given your circumstances, you probably do not want to have to change trains unnecessarily just to save a few coppers, nor be required to change switch seat reservations when on the same train, when you switch from one ticket to another, at intermediate stations.

 

[hairyhandedfool]

....is it really cheaper to split my journey up ito several tickets? can i still use my family and friends railcrad that way? i catch the cross country train from dundee to swansea so i only have to change once at bristol parkway( very handy when i have a case and a carseat with a baby lol )

With Off-Peak and Anytime tickets over long distances, it is almost always cheaper to 'split' tickets at some stops along the way. I can't check right now but doubtless a helpful member will be along shortly. Ticket office staff don't have to offer the 'split' tickets unless you ask specifically for them.

You can use a Railcard on each one, within the normal conditions of course.

There will be two extra conditions to abide by though. The 'split' tickets must cover the entire journey made and the train must stop at the stations where you change between the tickets (there are two other options but I doubt either are appropriate). You do not have to get off the train though.

 

[saj]

With Off-Peak and Anytime tickets over long distances, it is almost always cheaper to 'split' tickets at some stops along the way. I can't check right now but doubtless a helpful member will be along shortly. Ticket office staff don't have to offer the 'split' tickets unless you ask specifically for them.

You can use a Railcard on each one, within the normal conditions of course.

There will be two extra conditions to abide by though. The 'split' tickets must cover the entire journey made and the train must stop at the stations where you change between the tickets (there are two other options but I doubt either are appropriate). You do not have to get off the train though.

if i split the tickets up can i still make seat reservations? and more inmortantly can i have the same seats all the way?

 

[island]

if i split the tickets up can i still make seat reservations? and more inmortantly can i have the same seats all the way?

You can (assuming reservations are available on the train you're using), although it's a bit of a palaver and you won't be able to do it online.

 

[saj]

You can (assuming reservations are available on the train you're using), although it's a bit of a palaver and you won't be able to do it online.

I think i'll just buy a normal ticket, it's stressful enough traveling that distance with a 7 month old baby on my own let alone adding to it buy having all these seperate tickets(knowing my luck i'd lose one along the way )


If anyone has any idea how i can get a cheaper ticket at a certain website i'd very much appreciate it

 

[LexyBoy]

If anyone has any idea how i can get a cheaper ticket at a certain website i'd very much appreciate it

With a small number of exceptions, tickets will be the same price from all websites as well as at the station, since prices are determined centrally rather than by the vendor.

The exceptions are nearly always for Advance tickets - i.e. those for a specific train (note that 'Advance' is a type of ticket - a standard Off Peak or other ticket bought weeks ahead of travel is still an Off Peak ticket, and won't change price or sell out). At the moment, offers include 25% off on certain CrossCountry tickets bought on their website with the discount code OFFER25. This would probably include your journey, but Advance tickets are unlikely to be available so close to travel, you lose all flexibility with travel times, and you might have to buy from Cardiff rather than Llanelli (and a walk-on ticket Llanelli-Cardiff).

Another exception is sites such as TheTrainLine, which are always more expensive than TOC websites / stations.

 

[hairyhandedfool]

if i split the tickets up can i still make seat reservations? and more inmortantly can i have the same seats all the way?

All ticket issueing systems at station ticket offices should have a facility to issue reservations independantly, so you should be able to have a single reservation for each train (where available) regardless of how many tickets you hold.

However, this does not apply to 'Advance' tickets, for which each ticket requires a seperate reservation, you can ask to be placed in the same seat for each one though.

 

[saj]

Thanks for all your help, glad i came across this site everyone's been very helpfull and no doubt i'll be posting a few more queries here in the future