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Platform staff at a station

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Hi all,
I was wondering if it would be possible to get a job working as platform staff for a TOC around the Lancashire/West Yorkshire area.

I am 16 years old, just left school and I work as platform staff at east lancs railway, so have done a basic induction of health and safety on the railway. I also do the booking office and am training to become a dispatcher.

If I was to send off a CV with all of this information, aswell as other personal information, would I stand a chance of getting a job on the railway?

Thanks in advance
Anthony

EDIT: with me being at college now, I would only be able to do Monday, Thursday, Saturday and some Sundays after 12:00
 
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CatfordCat

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I am sure others who are better informed than me will be along in a bit, but I'm not sure whether you're allowed to do the full range of 'safety critical' duties until you're 18. There are also more restrictions on working hours and the like.

That having been said, I am aware that some train operating companies do 'apprentice' schemes (I know First Capital Connect advertised one about a year ago - although that's probably a bit far from home for you!) and that might be your best way in. All I can suggest is look at your local TOC website, and consider contacting them to ask if they have a similar scheme.
 

E&W Lucas

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Hi all,
I was wondering if it would be possible to get a job working as platform staff for a TOC around the Lancashire/West Yorkshire area.

I am 16 years old, just left school and I work as platform staff at east lancs railway, so have done a basic induction of health and safety on the railway. I also do the booking office and am training to become a dispatcher.

If I was to send off a CV with all of this information, aswell as other personal information, would I stand a chance of getting a job on the railway?

Thanks in advance
Anthony

EDIT: with me being at college now, I would only be able to do Monday, Thursday, Saturday and some Sundays after 12:00

18 for Safety Critical work, but worth asking if there's any opportunities for luggage handling, etc.

Be careful with your ELR experience. That you are doing voluntary work is a good, positive thing, and will give you experience in dealing with the public, at a credible tourist attraction. Be careful not to come across as saying that you already know how to do the job, as you work on a preserved railway. That is a major "no no"!
Stress your willingness to work, and customer facing experience. That's what the employers are looking for.
 

bronzeonion

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Correct me if im wrong, but don't practically all permanent jobs on the railway carry a minimum age of 18 due to the shifts?
 
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Nelson
18 for Safety Critical work, but worth asking if there's any opportunities for luggage handling, etc.

Be careful with your ELR experience. That you are doing voluntary work is a good, positive thing, and will give you experience in dealing with the public, at a credible tourist attraction. Be careful not to come across as saying that you already know how to do the job, as you work on a preserved railway. That is a major "no no"!
Stress your willingness to work, and customer facing experience. That's what the employers are looking for.

Yeah, that's what I meant, as in working at the Lancs has given me a bit of experience.

Thanks for all the replies

One more thing,
Should I just contact some local TOCs and see what they say?
 

CatfordCat

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I don't think the edit about being at college some days a week was there when I responded before. That's going to rule out full time work, and what with the existing (legal) limitations on safety critical work and shifts, may rule most things out for now.

I'd say it's certainly worth making contact with local TOCs and asking whether they do (operating) apprenticeship schemes and if so when they recruit, what the age ranges are and so on. The FCC scheme seemed to imply that they would recruit a group of people in one exercise, rather than in ones and twos through the year. From memory I think the scheme was open to the 16-19 age group. (I wasn't looking for me, as I passed this age longer ago than I care to admit, but let's say I remember the jam first time round...)

Making contact to ask certainly won't do you any harm.

I'm not best placed to advise, but it will probably be better for your long term prospects to stick with the college course you're doing and then look for a job when the course is finished, rather than abandon the course now and look for the sort of job you can get at 16.

With saying you're available weekends, one thought might be the sort of 'auxiliary' role like looking after rail replacement buses which tends to be mainly a weekend job. First Rail Support has a team of people who do weekends as and when required, and they look after the Northern Rail area. More here - their blurb doesn't specifically say you have to be over 18, but there may be the same issue of shift times, and there's also the practical consideration of being able to get to and from stations where there is work (bear in mind that a duty might mean being there in time to despatch the first departure, or staying to see the last arrival in, so don't depend on travelling on the rail replacement service yourself). Again, an enquiry isn't going to do you any harm.

I would agree with E&W Lucas about making sure you don't come across as thinking you know all about the job already.

Also (and again I'm hoping someone else may be able to comment here) some years ago, there did seem to be an official attitude that they didn't want "train spotters" going for jobs on the railways, so it was advisable to play down any enthusiasm, even if you were a responsible sort of person with an interest in railways rather than a "train spotter" type.

A lot of job interviews include "give an example of a time you have done X" rather than "what would you do if X" type questions (competency based interviews) so voluntary work of any sort will be an advantage for a young person who hasn't got much employment experience to draw on.

The fact that you will have experience of working with the public (for questions like "give an example of a time you gave good customer service / a time that you dealt with a difficult customer"), and working in an environment where there are safety rules and regulations to follow, and where you have to know how to deal with an emergency, will all be good.
 
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Thank for the reply catfordcat.

I was thinking about contacting the TOCs that operate at Manchester Piccadilly, as I can get the bus directly there, but also at Leeds aswell as its a short bus and train ride

My only problem now is that I don't know what to write, as I don't want to come across as one of these know-it-all types, and also partly because I can't think what would be appropriate. I'll add the volunteer work to my CV in the mean time and hope one of the members on here can help me with my letter/email

Thanks a lot to everyone who's contributed so far though. Much appreciated
 

ushawk

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Correct me if im wrong, but don't practically all permanent jobs on the railway carry a minimum age of 18 due to the shifts?

Not really, if the shifts are short, there arent many hours and it isnt safety critical then there is no reason why a 16yr old couldnt work them.

But since most shifts arent short, it is unlikely.
 

E&W Lucas

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Some of the Inter City outfits have PT luggage assist/ customer service roles during busy periods/ peak holiday times/ weekends. Worth giving Virgin HR a ring, and see if they have any opportunities.

Prepare what you are going to say before you call. If possible, talk it through with an adult who is used to making business phone calls.
 

185

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Quite a few apprenticeships were up recently from a few companies. Think they all closed two months ago, but still might be worth giving them a bell.
 

142094

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18 for safety critical work, so very doubtful if any TOC will allow you to do it. However, that means 2 years to get as much experience as possible to add to the CV. Remember there are other jobs that you could have which provide the appropriate skills - even working in a shop part time gives you customer service, cash handling and experience of shifts, which is all good when applying for roles such as conductor or ticket office staff.
 
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Thanks to everyone with the replies. Much appreciated

I'm gonna get a reference from the ELR to go on my CV, and send a letter off to with it

Gonna try east coast operating from Leeds first
 

Stuart-h

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i suppose the filp side of the coin is that you are working on a persverd line. Your bound to have a better chance of landing a job on the platform's than someone coming off the street.
 

Toots

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24 Oct 2009
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Hi all,
I was wondering if it would be possible to get a job working as platform staff for a TOC around the Lancashire/West Yorkshire area.

I am 16 years old, just left school and I work as platform staff at east lancs railway, so have done a basic induction of health and safety on the railway. I also do the booking office and am training to become a dispatcher.

If I was to send off a CV with all of this information, aswell as other personal information, would I stand a chance of getting a job on the railway?

Thanks in advance
Anthony

EDIT: with me being at college now, I would only be able to do Monday, Thursday, Saturday and some Sundays after 12:00

To be honest Anthony you would probably (and indeed,need to) be better finishing college and then applying for either an apprenticeship or a job with one of the local companies when you are 18.One of the guys on my course actually came from a full time job on the East Lancs so you will have options.In the meantime learn as much as you can about railway operations on the East Lancs as a volunteer,it may seem a long time until you are 18 but it's not....;)
 
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