Piccadilly Line announcements

[73Stock]

How come these vary from train to train, with some still giving Terminals 1,2,3 & 5 as the destination while others have were updated to 2,3 & 5 long ago?

 

[xtmw]

The announcements must be updated train by train

 

[J-2739]

I like the way Julie Berry announces Heathrow Terminals 1,2,3 & 5, and I didn't know a single train had that left. Anyone have a clue to which ones, or how many?

 

[1959 stock]

What is the train number that still has this announcement?

 

[73Stock]

What is the train number that still has this announcement?

235. For some reason this has to be the lead car and going to T5 otherwise she doesn't say it.

 

[announcements]

It would be better if the two Heathrow destinations were announced as Heathrow Terminal 4 and Heathrow Terminals 2, 3 and 5. Nobody takes the Terminal 4 loop with a view to go to 2&3 (unless you happen to be transferring between terminals) so it seems pointless to include 2&3 in that announcement. For instance, if a T5 train is 10 min behind the T4 train, it's faster to change at Hatton Cross than to ride the loop, given trains wait approx. 8 min at T4.

 

[ThameslinkUser]

For instance, if a T5 train is 10 min behind the T4 train, it's faster to change at Hatton Cross than to ride the loop, given trains wait approx. 8 min at T4.

And if there is an extended gap in T5 trains, it is quicker to stay on the T4. Better to be informed of the option all of the time and need it rarely, than be stuck at Hatton Cross waiting for a T5 train as you mistakenly got off a T4 with the high impact effects of a delay to the airport.

 

[73Stock]

One of today's T4 services got switched to T5 whilst it was between Hounslow West and Hatton Cross!

 

[announcements]

And if there is an extended gap in T5 trains, it is quicker to stay on the T4. Better to be informed of the option all of the time and need it rarely, than be stuck at Hatton Cross waiting for a T5 train as you mistakenly got off a T4 with the high impact effects of a delay to the airport.

True, but such occasions are rare, so on the balance of providing the best customer information, I'd still argue it's not worth appending 2&3 on the T4 announcements. It provides too much confusion to airport goers who may take it not realising they're going to come unstuck with the 8-min wait at T4 (on top of the time taken riding the loop).

They can always check the map to see that there is a complete loop, but the announcements ought to be simplified.