Oyster Refund

[ricoblade]

Hi All - I got an email from TfL to update the debit card on my Oyster account.

This prompted me to look at my history and I haven't used it since 2019.

I have £16 credit but can't find a simple way of cancelling the card and getting the money back, any clues please?

Thanks.

 

[swt_passenger]

Paging forum member @MikeWh who will almost certainly know what your options are.

 

[jon81uk]

Hi All - I got an email from TfL to update the debit card on my Oyster account.

This prompted me to look at my history and I haven't used it since 2019.

I have £16 credit but can't find a simple way of cancelling the card and getting the money back, any clues please?

Thanks.

Phone TfL and ask for the refund https://tfl.gov.uk/fares/refunds-and-replacements/oyster-pay-as-you-go-credit-no-longer-needed

 

[Mawkie]

I would spend at least £6 (make sure there is under £10 left) off the card and refund at any wide machine on an LU station (they refund in cash), but this also cancels the card.

 

[jon81uk]

I would spend at least £6 (make sure there is under £10 left) off the card and refund at any wide machine on an LU station (they refund in cash), but this also cancels the card.

If they haven't used it since 2019 I don't expect they will use it now. Phone will be easier to get a refund of the full balance and cancel the card.

 

[MikeWh]

Paging forum member @MikeWh who will almost certainly know what your options are.

Not been around today, but @jon81uk is right. Once you've got the refund make sure you destroy the Oyster card.