The 352's been a Joke since it moved to St Helens depot run by a bunch of idiots that ignore timetables regularly turn up early and late when theres arent roadworks and regularly and are dirty internally and externally the fares are extortionate and are well overpriced compared to other depots. Bring Back Northwestern Haydock Depot now that was a properly run depot.
A brief O/T diversion, without wishing to make this busforums.co.uk
Just out of interest, when was the 352 moved to St Helens?
While I wouldn't take issue with your comments as a general point on Arriva's fares structure, I would query that being marked as a fault against St. Helens depot in particular. I'd go one further and say that
outside of PTE-sponsored services, the whole deregulated bus fare structure is extortionate. As Bevan pointed out on another thread, I don't think there is a commercial fare shy of £2 now from St Helens.
(I know I would end up walking home from the train station a lot more if I didn't have a PTE season ticket!)
Also, while I don't have the inside knowledge of the depot you may have, I've not observed a great deal of delay with the 352, outside of these roadworks - and only really during peak time. I'll accept that during peak time and roadworks, you may as well ignore the timetable.
The buses could certainly do with more cleaning and interior refurb though. Leaky windows on tonight's 352 and a damp seat!
The bigger problem is when the bus doesn't turn up at all due to failure or accident - and this seems to be increasing in frequency - particularly for poor HTL running St Helens services from a depot in Prescot.