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Online railcard renewal

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RailUK Forums

507020

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When I renewed my railcard online in February I replaced a physical railcard with an app based one, which then wouldn’t work until I contacted customer services who told me that there was an issue with the picture I uploaded, but the website did not ask me to upload a picture when I renewed, so I don’t know how well it works at the best of times.
 

Mcr Warrior

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Do you have the option for a physical card ?
No rush on this now. Was to have been a renewal for a friend who doesn't do internet stuff. The expiry date has now passed, and so will re-apply as and when, as no immediate rail journeys are planned. And yes, would have been a physical card.
 

507020

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No rush on this now. Was to have been a renewal for a friend who doesn't do internet stuff. The expiry date has now passed, and so will re-apply as and when, as no immediate rail journeys are planned. And yes, would have been a physical card.
You can still renew a railcard within a certain time of it expiring.
 

davews

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Except that there is. If you renew within a month of the existing one expiring you get a new one with an expiry date 1 or 3 years after the expiry of the current one.
 

Mcr Warrior

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That's not so good as you'd lose up to a month of validity. Been bad enough already with no railcard extensions after we were all asked not to travel.
 
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