AverageTeaFan
Member
Hi there, I travelled to Leeds and took an off-peak day return from Adwick.
However, on the return leg, a friend and I decided against taking the 1722 Northern service to Adwick on our return leg because it was effectively full and standing. We decided to check whether we would be able to take the 1745 LNER Service as far as Wakefield Westgate, with the intention to await the next service to Adwick instead of spending the entire time at Leeds.
After checking with the information booth, who asked to see my ticket, they said that my ticket would be valid as far as WKF so we boarded the train accordingly. However, after arriving at WKF and leaving the barriers to obtain a Greggs (sigh), we were stopped at the barriers for apparently using an off-peak ticket during peak times.
After explaining to the gate staff that we were instructed to take this train by Leeds staff they said that they had to collect our details regardless as our ticket was invalid at that time. They collected our names, postcodes and took photographs of our tickets and issued us both with a Travel Incident Report which we were told was "not a fine".
The staff member informed me that what would likely happen is that a letter would arrive, asking us to pay the difference in fare. In my case, the ticket was £7.35 whereas an anytime ticket is £8.90 (this is using my 16-25 railcard). I was not offered the chance to pay the difference in person.
I think this is quite an extreme process for £1.55, is there anything I should know about this process? I would just like reassurance that what I was told is accurate and that I should just expect to pay £1.55 which I completely understand. Thanks.
However, on the return leg, a friend and I decided against taking the 1722 Northern service to Adwick on our return leg because it was effectively full and standing. We decided to check whether we would be able to take the 1745 LNER Service as far as Wakefield Westgate, with the intention to await the next service to Adwick instead of spending the entire time at Leeds.
After checking with the information booth, who asked to see my ticket, they said that my ticket would be valid as far as WKF so we boarded the train accordingly. However, after arriving at WKF and leaving the barriers to obtain a Greggs (sigh), we were stopped at the barriers for apparently using an off-peak ticket during peak times.
After explaining to the gate staff that we were instructed to take this train by Leeds staff they said that they had to collect our details regardless as our ticket was invalid at that time. They collected our names, postcodes and took photographs of our tickets and issued us both with a Travel Incident Report which we were told was "not a fine".
The staff member informed me that what would likely happen is that a letter would arrive, asking us to pay the difference in fare. In my case, the ticket was £7.35 whereas an anytime ticket is £8.90 (this is using my 16-25 railcard). I was not offered the chance to pay the difference in person.
I think this is quite an extreme process for £1.55, is there anything I should know about this process? I would just like reassurance that what I was told is accurate and that I should just expect to pay £1.55 which I completely understand. Thanks.
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