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NXEC Restaurant

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mikebyde

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Joined
22 Jan 2009
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9
Following an exchange with NXEC Customer Relations regarding the Restaurant Service (see below), I wondered if any regular travellers might know how busy the Restuarant tends to be for breakfast on the 7:00 Leeds to London on weekdays (it comes from Bradford) under the new catering arrangements?

Mike

MY QUESTION:

After the changes you have made to catering, where a train is advertised
as having a restaurant, are standard class ticket holders allowed to use
the restaurant as previously?

If yes is it possible to get a reservation in the Restaurant?

THIER ANSWER:


The changes to the catering on board still allow standard class
passengers to dine. However first class passengers will be given first
choice, and if there is sill enough stock and time to serve more
passengers an announcement will be made inviting standard class
passengers to dine.

Passengers are unable to reserve seats in the restaurant.
 
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Pumbaa

Established Member
Joined
19 Feb 2008
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5,022
Yes - I wasn't allowed to travel in the Restaurant as a SC ticket holder as it was full. No idea for from Leeds, but I'd imagine it's gonnna be busy!
 

mikebyde

Member
Joined
22 Jan 2009
Messages
9
Thanks, I tried it very successfully once in the restaurant from Leeds, the TM said categorically we would have to return to Standard after eating but the chef was very slow with his cooking and by the time we had paid we were only 30 minutes from Kings Cross, and nobody checked our tickets again.

But it seems you have to chance it.
 
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