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Nottinghamshire & Derbyshire Bus News

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STINT47

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100% agree



I was shocked at the fare increase to include Kinchbus. And they are one of only a few places that have 'peak' fares anymore. So outdated in my opinion.

It was outdated a few years ago. It's even more so after Covid, with the increase in homeworking/hybrid working

On a more general note I feel that Trent Barton have lost their way. They used to be innovative and a trend setter but not so much now. Time to remove the signs saying "the really goodbye company"
 
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duncombec

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I wonder how many people commenting have actually used the Transpeak service extensively post-Covid, or how much of this is just based on perception, a regular journey, or general dislike of companies owned by one person?

Nowadays, most companies have pretty extensive data at their disposal to know what makes money and what doesn't, where the passengers have returned and where they haven't. Bus patronage has generally flattened out at about 80% of Pre-Covid usage, yet companies are dealing with substantial increases in costs (wages and fuel, even if hedged) and no sign of improvement. I can't go too deeply into what awaits us in October because I haven't read up extensively enough on it to be accurate, but even in areas that weren't successful with their BSIPs (and even where they were, did any council get their entire request?) network reviews are taking place to work out what is viable and what isn't, and I think some armchair commentators in some areas are going to get a bit of a shock when the results come out.
[Interestingly, a piece earlier in the week on the Public Transport Experience Blog, reviewing the Western National Working timetables book, gives some percentages of just how profitable some services were in winter or summer... it wouldn't at all surprise me if it were still the case that some tourist areas routes only exist in winter because of summer visitors even now]

It's not just a case of needing those 20% of passengers back (who, let's be honest, aren't going to come back if they were office workers now working from home, and I wouldn't be at all surprised if some previously computer-unsavvy folk have got very good at arranging their online deliveries over the last two years), it's needing all of those passengers back, and more to cover the uplift in costs. At the same time, you're dealing with uncertainty as to what, if any, assistance is coming from 'on high', what, if any, statutory requirements are going to be magicked upon you at short notice, and trying to make what is often seen as a "low grade" job exciting enough to encourage people to join you in what is a jobseekers' market without needing another couple of percent passenger increase to pay for it.

The maths is a bit errant to say "30% passenger growth", but if anyone thinks they can manage it with 'just a bit of promotion', I think every bus company in the country would be ready to bite your hand off.
 

markymark2000

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The maths is a bit errant to say "30% passenger growth", but if anyone thinks they can manage it with 'just a bit of promotion', I think every bus company in the country would be ready to bite your hand off.
There is certainly a lot more than 'just a bit of promotion' but promotion has been proven to generate growth. Transdev reported when they first started in Rosso that in their first 18 months, they got 15% more people onto buses. They managed that by spending time growing the route.

Other areas are managing growth as well by putting time and effort into trying to encourage people back onto the network and encourage new passengers. It's probably worth noting that those which seem to be experiencing a lot of growth are tourist orientated routes. Which..... Fits Trans Peak..... High Peak just simply won't put any effort into routes so run them down and eventually want the council to just throw contracts at them (easy, pretty much guaranteed money). Lazy bus operator!

Minimal effort = minimal passengers. As they are quickly realising. Even companies who put in effort will be facing cuts but they are unlikely to be as severe.


[Interestingly, a piece earlier in the week on the Public Transport Experience Blog, reviewing the Western National Working timetables book, gives some percentages of just how profitable some services were in winter or summer... it wouldn't at all surprise me if it were still the case that some tourist areas routes only exist in winter because of summer visitors even now]
This is very true. But High Peak are cutting a tourist based route, right in the summer when usage is likely to go up.
 

Cesarcollie

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The split will be but nothing wrong with promoting it as a through service as Stagecoach have done here.
View attachment 116429


High Peak, Centrebus, D&G, Chaserider. Common theme really. None are interested in running buses and growing the market. Keep plodding on and then make cuts when services aren't doing well enough despite it all being self inflicted.


Doesn't need imagination, just some common sense. Something which is massively lacking in this industry. Same owner but no ticket acceptance. Absolutely bonkers. It would have changed things completely. Even if it was a typical Wellglade rip off add on 'ZigZag Plus Trans Peak', it could make a big difference. Instead, the industry whinges and whines that it's struggling but won't put in any effort at all to get passengers onto buses. It's no wonder we are in this mess when the industry is ran by degenerates.


Centrebus group as a whole don't really advertise at all. They just expect people to know about them, know the routes, know the timetables. If there is any promotion, it's normally paid for by someone else as part of a partnership (like the electric buses in Leicester will be paid for likely by Leicester Council).

‘The industry is ran by degenerates’…… Isn’t that rather a sweeping and insulting statement? (As well as grammatically incorrect). Do you have much experience running bus companies ?
 

markymark2000

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‘The industry is ran by degenerates’…… Isn’t that rather a sweeping and insulting statement? (As well as grammatically incorrect).
Is is a sweeping statement. As I said though there are a number of exceptions to this but yes, as a general thing. I would say yes. There are far worse that I could call people.

If the industry was ran by people who had half a braincell, we wouldn't be in this mess. This wouldn't be the thread to go through every single example both for and against my point though.


Do you have much experience running bus companies ?
Yes.
 

duncombec

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There is certainly a lot more than 'just a bit of promotion' but promotion has been proven to generate growth. Transdev reported when they first started in Rosso that in their first 18 months, they got 15% more people onto buses. They managed that by spending time growing the route.
That would be January 2018 - June 2019: quite a different situation to today. How many of those people did they keep, and what are the figures like now? What exactly did they do to "grow the route" - otherwise the statement is largely meaningless.
Other areas are managing growth as well by putting time and effort into trying to encourage people back onto the network and encourage new passengers.
Examples? Not the companies, but specifically how they are encouraging people back on the network... and has it worked? The existence of a campaign (e.g. Transdev's) doesn't mean it is effective.
It's probably worth noting that those which seem to be experiencing a lot of growth are tourist orientated routes. Which..... Fits Trans Peak.....
Transpeak may carry tourists, but it also carries locals - it's not exactly the Lake District open topper, is it? How many people travel end-to-end, versus it just happening to be the route available? Other examples of specific routes experiencing growth?

High Peak just simply won't put any effort into routes so run them down and eventually want the council to just throw contracts at them (easy, pretty much guaranteed money). Lazy bus operator!
Evidence? Have you considered funding models, ownership models, ability to secure and necessary return on capital investment? What do you mean by effort - what would be an appropriate degree of 'effort' to meet your expectations*? With respect, you're very good at hyperbolic insults and sweeping statements, but rarely do you get into specifics.
Minimal effort = minimal passengers. As they are quickly realising. Even companies who put in effort will be facing cuts but they are unlikely to be as severe.
Go North East? I'd suggest - with equally little evidence - there is likely no correlation at all between 'effort' and likely degree of changes. After all, school buses are carrying reduced numbers and are undergoing changes, and they quite literally require no marketing at all!
Is is a sweeping statement. As I said though there are a number of exceptions to this but yes, as a general thing. I would say yes. There are far worse that I could call people.
I feel quite a lot of other people would be moderated even for your existing use of words, let alone worse!
This wouldn't be the thread to go through every single example both for and against my point though.
Major service withdrawals might be the place?
Care to hint in what sector, and what size company? Commercial assistant for a multi-national subsidiary is quite different to being given the run of the desktop publishing at a family-owned firm.

*Perhaps, to ensure the thread stays on topic, the answer to this point should be Transpeak specific rather than more general.
 
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markymark2000

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As much as I would normally comment on all your points, I shall refrain from to keep on topic as to explain the points would go far, far off the topic of Nottinghamshire and Derbyshire Bus News (more a specific company and it would be comparisons against other companies not relevant to the area).

Transpeak may carry tourists, but it also carries locals - it's not exactly the Lake District open topper, is it? How many people travel end-to-end, versus it just happening to be the route available. Other examples of specific routes experiencing growth?
It's not the Lakes open topper no but there is growth in normal leisure services too and it's the way forward. As for examples, most of the buses in national parks are experiencing growth from my observations. We are at the start of the season so data won't be available until later in the year. It is clear to see the growth in the leisure based services though, generally with seaside based routes but as someone else has highlighted, Snowdon Sherpa too.


The key issue with this service is the lack of partnership and route specific promotion. Whether due to Centrebus or Wellglade management or management in High Peak, i'll let someone in the business comment on that, the lack of ticket agreement with Trent Barton I believe has a big part to play. Combine that with the fact this section, on a return, it is more expensive than the train (weekly tickets are negligible). When you're against a train, you have to be very competitive else you'll not win.
We have a rail strike in a few days, not a single peep on how the TransPeak can get people into Derby. Instead letting this opportunity pass by.
 

Andy Pacer

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We have a rail strike in a few days, not a single peep on how the TransPeak can get people into Derby. Instead letting this opportunity pass by.
Probably not interested in any potential for growth on the section that is to be withdrawn, but agree that they probably wouldn't have pushed it anyway.
 

derbybusdepot

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Transpeak and 6.1 combined do provide a 30 minute frequency between Matlock and Bakewell - that does also mean a 30 minute wait for anyone connecting from Transpeak onto the 6.1.

I have always found it odd that transpeak has never had a winter and summer timetable.

I think a shortage of drivers is one of the main reasons aswell as changes to BSOG from July. Transpeak must be weakest link. It is bad timing though as the summer is the busiest time for the route. Logically I would have thought the Derby to Belper section would have been cut first, as it just competes with the sixes.

Passengers could easily change in Belper too, as sixes are every 15 minutes. Will the sixes 6.1 be able to cope with additional passengers in the summer, especially if rail strikes continue?
 

Andy Pacer

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Transpeak and 6.1 combined do provide a 30 minute frequency between Matlock and Bakewell - that does also mean a 30 minute wait for anyone connecting from Transpeak onto the 6.1.

I have always found it odd that transpeak has never had a winter and summer timetable.

I think a shortage of drivers is one of the main reasons aswell as changes to BSOG from July. Transpeak must be weakest link. It is bad timing though as the summer is the busiest time for the route. Logically I would have thought the Derby to Belper section would have been cut first, as it just competes with the sixes.

Passengers could easily change in Belper too, as sixes are every 15 minutes. Will the sixes 6.1 be able to cope with additional passengers in the summer, especially if rail strikes continue?
I suppose there's also the factor of people simply not wanting to use the bus if they have to change.
 

TheGrandWazoo

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Is is a sweeping statement. As I said though there are a number of exceptions to this but yes, as a general thing. I would say yes. There are far worse that I could call people.

If the industry was ran by people who had half a braincell, we wouldn't be in this mess. This wouldn't be the thread to go through every single example both for and against my point though.
Where do you get such a view from? You must have worked, if indeed you have worked, for some very poor operators.

The ones that I know (MDs, Commercial Directors) are a) very commercially savvy and b) understand the constraints that are placed on them. Constraints that come from a raft of sources - councils/PTEs, central government, external factors though that's not to give a free pass to operators.

Dengerates? Half a brain cell? I'd wager that Julian Peddle has a much bigger bank balance than your and me so I'd wish I was as thick as him :lol:
 

markymark2000

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Where do you get such a view from? You must have worked, if indeed you have worked, for some very poor operators.
Experience mostly. Seeing how things are being run and the lack of care put in. Not visible, hiding in an office. Lack of listening to customers or taking on their concerns. Lack of care for their legal obligations such as Bus Open Data and even not caring about keeping their own website updated with correct information. Not looking at or exploiting opportunities for increased patronage and instead plod on with 'same old' knowing that passenger numbers are decreasing. Not attempting new partnerships with people who could make a big difference to patronage. Not caring about local driver morale or trying to make things better in depots to increase patronage (it's noticeable on smaller village or pass heavy routes that regular drivers can help increase patronage and as soon as a group takes over with irregular drivers, numbers drop). Rinsing tenders where around 70% of passengers are connecting between their own services (an outer link which linked 7 or so core corridors), then losing said tender and therefore losing passengers off the core network too as people wouldn't pay for 2 tickets. The list is endless. As you say about PTEs as well, many staff in local authorities have letters after their name and supposed qualifications in passenger transport. They are just as bad and come under the statement that I made as their input forms part of the wider bus industry, albeit they may be employed not by an operator but their actions can make or break the local buses (budgets aren't a good excuse for their poor operation, there are many things authorities could do cost neutral or at very low cost but they choose not).

The ones that I know (MDs, Commercial Directors) are a) very commercially savvy and b) understand the constraints that are placed on them. Constraints that come from a raft of sources - councils/PTEs, central government, external factors though that's not to give a free pass to operators.
Always exceptions to the statement. As I've said before, there are some excellent people out there, they are just few and far between.

Dengerates? Half a brain cell? I'd wager that Julian Peddle has a much bigger bank balance than your and me so I'd wish I was as thick as him :lol:
Might have a big bank balance but he can't be getting any half decent return given the dismal operations out there. Or is it because of him wanting more return why some of them are so poor? Of course his investments are far beyond this topic.
 

Mugby

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The last time I travelled on the 6:1, after leaving Belper towards Matlock and wandering through Shottle and Idridgehay I don't remember it picking anyone up until a few boarded at Wirksworth.

Could it be time for TrentBarton to consider re-routing it via the A6 instead of those unproductive villages with very high car ownership?
It would allow a considerable improvement in journey time and Wirksworth is covered by the Little Six anyway.
 

daodao

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Wirksworth is covered by the Little Six anyway.
I am aware it is quite a slow journey as I once made a trip from Derby to Rowsley and back on a Sunday in late 1979. However, TrentBarton route 6.1 is routed via Wirksworth to provide a bus service from Wirksworth to Belper and Derby. Passengers wishing to travel more quickly from Matlock to Belper and Derby can use the train instead (rail strikes permitting).
 

TheGrandWazoo

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Experience mostly. Seeing how things are being run and the lack of care put in. Not visible, hiding in an office. Lack of listening to customers or taking on their concerns. Lack of care for their legal obligations such as Bus Open Data and even not caring about keeping their own website updated with correct information. Not looking at or exploiting opportunities for increased patronage and instead plod on with 'same old' knowing that passenger numbers are decreasing. Not attempting new partnerships with people who could make a big difference to patronage. Not caring about local driver morale or trying to make things better in depots to increase patronage (it's noticeable on smaller village or pass heavy routes that regular drivers can help increase patronage and as soon as a group takes over with irregular drivers, numbers drop). Rinsing tenders where around 70% of passengers are connecting between their own services (an outer link which linked 7 or so core corridors), then losing said tender and therefore losing passengers off the core network too as people wouldn't pay for 2 tickets. The list is endless. As you say about PTEs as well, many staff in local authorities have letters after their name and supposed qualifications in passenger transport. They are just as bad and come under the statement that I made as their input forms part of the wider bus industry, albeit they may be employed not by an operator but their actions can make or break the local buses (budgets aren't a good excuse for their poor operation, there are many things authorities could do cost neutral or at very low cost but they choose not).
You say "experience" but then just quote a list of things that you believe are wrong.

Not wanting your CV, or indeed for you to post any information that contains personal details so you can be identified. However, what makes your practical work or other experience, relevant?
 

43055

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Derby Bus Depot reports that trentbarton will be cutting services from the 4th September. These being:
1A, 141, Spondon Flyer all withdrawn
27 passed to Notts and Derby
Allestree and Mickleover both reduced to every 10 mins.
 
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I could just about understand the poor connection times at the station when they were through running as they were technically in competition. Now I would have thought people getting to and from the railheads could be a significant market they can serve with no real effort given they were changing the timetable anyway. Especially as after many many years they finally started to accept the combined rail and bus Derbyshire wayfarer ticket.
To think the service used to go all the way from Manchester to Nottingham!
Indeed it did used to go from Manchester to Nottingham!
The Nottingham leg had already gone by the time High Peak Came along...
 

SSmith2009

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Derby Bus Depot reports that trentbarton will be cutting services from the 4th September. These being:
1A, 141, Spondon Flyer all withdrawn
27 passed to Notts and Derby
Allestree and Mickleover both reduced to every 10 mins.
isn't the 141 (at least in part) a subsidised service from the councils?
 

Robertj21a

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Indeed it did used to go from Manchester to Nottingham!
The Nottingham leg had already gone by the time High Peak Came along...
Had it? - I thought I'd seen High Peak in Nottingham, many years ago.
 
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ChrisC

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isn't the 141 (at least in part) a subsidised service from the councils?
The 141 has been so unreliable these past 6 months that many people have stopped using it. Trent Barton have given shortage of drivers as the reason for so many cancellations. That probably is true, but when it’s only hourly and people are standing at bus stops waiting for buses which regularly don’t turn up they soon give up and find other ways of travelling.
 
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Had it? - I thought I'd seen High Peak in Nottingham, many years ago.
It definitely got cut back to Derby by previous operator Trent Barton. The Buxton to Manchester section (only I think 5 buses per day alternate Hours by the end) went the same way maybe 2/3 Years ago
 

Robertj21a

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It definitely got cut back to Derby by previous operator Trent Barton. The Buxton to Manchester section (only I think 5 buses per day alternate Hours by the end) went the same way maybe 2/3 Years ago
I don't think so. There are photos of High Peak buses with Nottingham on the sides, and on the destination screen. This is after Trent operated the service.
 

duncombec

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I don't think so. There are photos of High Peak buses with Nottingham on the sides, and on the destination screen. This is after Trent operated the service.
Both events happened in 2012. From a quick bit of googling, High Peak was formed as the joint Trent/Centrebus company in April, and Transpeak was withdrawn Nottingham-Derby in November.
 
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Both events happened in 2012. From a quick bit of googling, High Peak was formed as the joint Trent/Centrebus company in April, and Transpeak was withdrawn Nottingham-Derby in November.
Again I stand corrected on my 2nd assertion!

== Doublepost prevention - post automatically merged: ==

Edit
Sorry. When you said both events I assume you mean the CB takeover and the Nottm section being cut.
Its been a very long day and I need my bed!!
 
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ChrisC

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isn't the 141 (at least in part) a subsidised service from the councils?
There’s been quite a few reports in local newspapers from concerned councillors from Ashfield, Gedling and Newark and Sherwood concerning Trent Barton withdrawing the 141 from September. They are concerned that the route is being withdrawn without any consultation with the councils concerned. There seems to be a general view that Trent Barton has been running the service down over the last year with frequent cancellations and late running resulting in much lower passenger numbers than previously.

I live on the route and have certainly seen quite a dramatic reduction in the number of people using the route since the Covid lockdowns. It used to be quite busy between Hucknall and Nottingham picking up lots of passengers from the Papplewick Lane area of Hucknall, Moor Road and Bestwood Village. There also used to be quite a good number of passengers into Hucknall, especially in the mornings from Ravenshead, Linby and Papplewick. These people do not seem to be currently using the route.

From my experience the route has been run down and has become so unreliable that I also have stopped using it. Frequent, almost daily cancellations, over the last year has made the route unusable. I’ve lost count of the number of times I’ve stood waiting for a bus which hasn’t turned up. If the route is to continue, even with a different operator, it will need building up again with reliability that will win back the trust of the passengers along the route.

It will be interesting to see developments over the next couple of months before the withdrawal date in September. It will leave a number of villages with no bus service at all and other areas with no bus into Nottingham. Certainly on the some sections of the route there is a significant amount of new housing developments especially around Hucknall, Bestwood and Papplewick.
 
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Andy Pacer

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There’s been quite a few reports in local newspapers from concerned councillors from Ashfield, Gedling and Newark and Sherwood concerning Trent Barton withdrawing the 141 from September. They are concerned that the route is being withdrawn without any consultation with the councils concerned.
Presumably they have been made aware as part of the statutory consultation process!
 
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