LNW-GW Joint
Veteran Member
No, it hasn't. And my point remains. The disparate separate companies to whom you refer are bound to participate (at the very least, as regards ordinary "Any Permitted" types of ticket, and probably to a much broader degree) in The Railway. One cannot compare to independent bus operators outside London for whom almost the exact opposite is mandated. Their particpation in The Railway could easily and should extend to all interfaces with the passengers, including at ticket issuing facilities, manned or not.
The railway you seem to want is back to BR where there was only one flavour of anything.
The current railway has a dozen or more independent commercial entities, all using their own systems for their own ends.
You'll be pleased to know that Trenitalia is bringing its own booking engine to c2c soon, just to add to the mix.
Meanwhile the DfT has not updated the ticketing system since BR left the scene, so it is getting progressively more antique and unfit for purpose.
The RDG doesn't represent the DfT and the regulator, only the TOCs and Network Rail, and they have no mandate to force changes.
In any case "The Railway" is increasingly not unified with independent regulatory bodies for London, Scotland, Wales, the North etc.
One size will not fit all any more.