Whether it's rail staff, managers or Unions matters little to the outside world. It looks too much like one big shambles of unhappy people and a general lack of professionalism.
Difficult to think of many other similarly outdated practices and poor staff relations in recent years.
As you’ve said, you don’t work in the industry (despite being strangely interested in its industrial relations), and clearly know very little about it, so you are hardly best placed to comment on its working practices.
You’ve apparently not noticed the widespread issues in many other sectors, the common denominator in all cases being the government. You might want to look there for a lack of professionalism…
Think about it for a moment, a company agrees to not use staff who are not members of a union in dispute to cover work not being done by staff on strike. How exactly could anyone think that could work for moment? Now if the staff being used were not trained in the role, and this created a safety issue I could fully understand it. But expecting an employer to not utilise staff not members of a union in a dispute is unrealistic, even for a union in dispute.
As for who benefits? No-one.
I have thought about it, and you haven’t actually addressed my point!
Whether you agree with it or not, the company agreed it. Just like any other agreement, both sides need to stick to it, or goodwill breaks down. It’s obvious from your posts that you are against the unions in this dispute, so of course you won’t accept this isn’t anything other than the union’s fault.