As I mentioned in another thread, I have been offered an interview for the position of Retail Supervisor at Worksop. I have only once had another interview for a TOC, for EMT as a ticket inspector back in 2010. What might I expect at the interview? Will it be similar?
Max
I imagine it will be the usual sort of competency based Interview. I had a interview with a TOC last year, With the questions starting like below
Tell me about a time…..
Describe a time…..
Tell me about a situation…..
The interview panel will be looking for relevant examples of what you did in such situations, they will probably say that you can choose relevant examples from your current job, a previous role or a situation outside work altogether. I always read the Job Description & think about my answers based on the the following points
Situation – describe a situation or problem that you have encountered
Task – describe the task that the situation required or your ideas for resolving the problem
Action – describe the action you took, obstacles that you had to overcome
Results – highlight outcomes achieved
Without a doubt they will ask you about the types of units they run, routes served, where they interface with other TOC's etc etc.
Best of Luck!