Northern 'Get a Ticket'

[hairyhandedfool]

You mean they get paid!

I thought they were all on one of those 'work for your dole' schemes that I read about in the paper (the honours graduate at Poundland and such like).

Northern paying G4S and G4S staff being paid aren't the same thing.......

 

[deltic]

The 'get a ticket' campaign states that passenger numbers have risen by 42% over the franchise period.

Train services, and therefore Northern's costs, have not increased by anywhere near that amount.

Assuming these passengers are buying tickets (and they must be to have been recorded as extra passengers) where has all this extra revenue gone?

The franchise was let on a no growth / no frills / no investement basis. Someone, somewhere is trousering a large sum of money.

Time to invest it in customer service, including non smelly trains and ticket offices / machines perhaps?

It goes to reduce the level of subsidy from DfT based on the subsidy profile for the franchise