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North vs South on board delay announcements

johntea

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Joined
29 Dec 2010
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3,046
Something I’ve noticed during my week in London (mainly on Southeastern) is if the service comes to a halt even for less than a couple of minutes the driver will be straight on the tannoy to apologise and explain what’s causing the hold up (usually a red signal!)

In Northern land I find it often varies greatly as if to any announcements are made in such situations (and if they are only after 5 minutes or so!)

Is this the usual down South or have I just been on many services in a row with proactive drivers :D
 
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Haywain

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3 Feb 2013
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Is this the usual down South or have I just been on many services in a row with proactive drivers
It's not normal for many of us. I was on a train yesterday which was delayed and only got an announcement when it appeared we were going to stop in a platform where we weren't calling.
 

Mattplans

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27 Sep 2024
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715
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London, UK
This is interesting of you to say, as I've had my fair share of experiences on Southeastern trains where we've been at a halt with no information. Were you using SE metro or mainline services?

It might be a 'Southern thing' but indirectly.

One of the takeaways from the Lewisham incident was to keep passengers informed during disruption. In a built up urban area, especially where a train is stopped and passengers can see buses that follow the exact alignment of the railway passing by, it's a pretty strong motivation to decamp and continue your journey via alternative means if there's nobody reassuring you that you'll be on the move shortly. It was also noted that long-distance trains that didn't have many attractive alternative arrangements (ie beyond Orpington) mainly stayed put.

Of course, if you're on a train in the North where the railway is surrounded by farmland, or where alternative arrangements are harder to come by, you're much more likely to stay put on the train no matter how uncomfortable it is. And when your train has toilets !

I'm pretty sure the Elizabeth Line drivers are told to let passengers know why they're stopped if stopped for more than 90 seconds.

I'd like to think that the first thing on the minds of managers where there incidents nowadays (espec in the Kent region) that have left trains in undesirable places is acting quikcly to avoid self-evac. But this doesn't seem to be the case necessarily (Stratford and Hither Green/Grove park evacuations) last month saw passengers on trains for longer than desirable amounts that could've (and did in Stratford*'s case) led to self-evac's.
 

Haywain

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3 Feb 2013
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It's possible we gat a bit more of this in the south because we have a lot of DOO trains.
 

skyhigh

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Joined
14 Sep 2014
Messages
6,882
In Northern land I find it often varies greatly as if to any announcements are made in such situations (and if they are only after 5 minutes or so!)
Northern policy is that a delay announcement should be made after 2 minutes. A lot of conductors won't bother though unless they know the reason for the delay.
 

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