Try the TOPS request thread at the top of this section of the forum; gen should be available from about 02.00 on the day although you will be dependent on anyone with the relevant access:
1) Logging on here and seeing the request.
2) Being at work at the time, or in time to respond.
3) Actually having the time to look it up ( remember if their service is in a meltdown they'll have to sort that out first! ).
When the three caveats above are met, the thread does work very well indeed - and that is most of the time.