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[Netherlands] Registering card on OVPay

AdamWW

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6 Nov 2012
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Does anyone know how I can register a new card for OVPay?

Whether I try from the app or my browser, and on different networks, I just get "403 Forbidden" when I try to register a debit card.
 
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DanielB

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You don't need to register a debit card to use it for OVpay. When you mean adding it to your account: I just tried to add one using the app and got to bank-selection with no issues.
 

AdamWW

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You don't need to register a debit card to use it for OVpay. When you mean adding it to your account: I just tried to add one using the app and got to bank-selection with no issues.

Yes they do make that very clear. I should have said adding rather than registering.

If I add a card to my account I can then see the journeys I've made (and, if I recall correctly, also get real time information on taps).

I have no problem getting as far as bank selection but when I get to the bit where I should enter the card number I get an error.
The same error occurs if I claim to have an account with one of the listed banks.
And if I try to add a credit card.

Maybe the method using an "NLOV" code having made a journey will work. (I think that's what I did previously when adding a card).
 

johncrossley

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I just tried the same thing and I also get "403 Forbidden"

Then I tried it using a VPN, setting it to the Netherlands, and it works.
 

DanielB

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(and, if I recall correctly, also get real time information on taps).
Sort of realtime yes, it sometimes is slightly behind. And their processing of daily caps is broken at the moment and shows weird things (when reaching the cap the fare before discount is also displayed as being € 0)
 

Sir Felix Pole

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Sounds very much like the OV-chipkaart organisation. They have/had similar blockages.
Yes, foreign bank accounts are barred - although Belgian and German ones are not. It is infuriating as It it means I can't take advantage of the OV-fiets bike hire available at stations.
 

DanielB

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You should be able to hire an OV-fiets when having NS Flex which can be purchased via NS customer service. Even the basis-variant is enough to hire an OV-fiets.
 

johncrossley

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You should be able to hire an OV-fiets when having NS Flex which can be purchased via NS customer service. Even the basis-variant is enough to hire an OV-fiets.
The problem is getting the card delivered outside the Netherlands, Belgium, Germany and Luxembourg. With the OV-Pas that problem should be fixed as the card can be purchased from Primera.
 

rvdborgt

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Yes, foreign bank accounts are barred
That's "IBAN discrimination", which is forbidden... I know they're working on it and the plan is/was to accept other bank accounts "after the summer" this year. But maybe it helps if you report this case.

== Doublepost prevention - post automatically merged: ==

The problem is getting the card delivered outside the Netherlands, Belgium, Germany and Luxembourg.
If you live outside of these countries you should contact OV-chipkaart customer service via chat. I don't have any experience having a card delivered there, but they don't exclude it explicitly anymore.
 

kkong

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That's "IBAN discrimination", which is forbidden...

But is it?

Under the SEPA Regulation, some situations are not considered IBAN discrimination

Card payments and cash withdrawals from ATMs


The SEPA Regulation and the ban on IBAN discrimination do not cover payments you make with your debit card or credit card for online and physical purchases, nor do they cover cash withdrawals from ATMs or bank branches.
 

johncrossley

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Why do organisations find it so difficult to accept IBANs from other SEPA countries? Are there technical challenges?
 

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