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The Family 1plus1 and 2plus2 coachcards were withdrawn with affect from last Friday. Apparently, it is because they lost too much money on them e.g. £8 for unlimited travel for a year for 1 child or £16 for 2 children.
The free travel will still be honoured for existing holders of the coachcards until expiry of the coachcards.
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.