Missed connection?.

[L.E.Rover]

Apologies I'm sure this has been asked a million times before but here goes,I recently bought tickets for Long Eaton to York and have booked on a certain timed train from Derby,now the connection from Long Eaton gives only ten minutes leeway to change and in the unlikely event that this train is late how do I stand for an onward connection?,would there be any problem regarding the tickets not being for the specified train?.Thanks.

 

[transportphoto]

Let me get this right - you have a Long Eaton to York Ticket & are changing trains at Derby(with ten mins interchange time)?

EDIT


The Min Connection for [stn]DBY[/stn] is 10 minutes - so making sure your trains are timed at least 10 mins apart** (may be slightly different for 9 mins*) you will be covered should you train into Derby be late.

** From when your train is timed into Derby to when the Connection is timed to depart.
* As you have not allowed the min connection time between your trains.

(But thats no guarantee the above is correct!)

 

[yorkie]

Is this an Advance ticket from Long Eaton to York routed XC and Connections?

If you just miss the connection, then get the next XC northbound train. The worst that will happen, if you are booked on the train via Donny, is that you will be approx 50 minutes late into York. If you are booked on a train via Leeds then normally you would only get to York approx 10 minutes late (assuming all trains are on time, a normal service pattern and that you are not travelling late at night).

 

[MKB]

This opens up the question of whether, on a TOC-restricted ticket and a missed connection, you are legally entitled to take the next service from any TOC. This is something that is long overdue for testing in the courts I think. There's even an argument that an Advance ticket gives you more rights here than a TOC-only flexible ticket, since the Advance is technically invalid whichever alternative train you get on.

I've been in this situation on a London Midland-only ticket from Nuneaton to Liverpool, missing my connection in Stafford and having to take a Virgin to minimise my delay. But since Virgin rarely do a ticket check on that section, I've not yet had to enter this particular consumer battle.

There are some routes where you could have quite significant delays (or even be stranded overnight) if you were not allowed on to another TOC.

Passenger Focus says they expect TOCs to do their best to help passengers when they miss connections, but that's all a bit wooly.

An equivalent of the airline industry regulation EU261/2004 for the railway would be welcome.

 

[royaloak]

Air travel equivalent-

So if you miss your easy-jet flight you reckon BA should take you if they operate the next flight? Cant see that happening!

Or you buy a return bus ticket for one company and try to use the return part on another one.

Or you buy an item from Comet which gets broken and try to return it to Currys.

On a TOC specific ticket the contract is between you and that TOC, so why should any other TOC get involved. Although in most circumstances where it is "the railways" fault everybody pulls together there is NO requirement for them to carry you. If you want flexibility then get a flexible ticket, or bring back BR!

 

[yorkie]

On a TOC specific ticket the contract is between you and that TOC, so why should any other TOC get involved.

Because the National Conditions of Carriage says so, and because the railways have not been fragmented to the extent that they are like airlines. And if any politital party attempted to do so they would (rightly!) face huge opposition. Even the Tories with their love of privatisation, would not dare do that!

And I may disagree with you but I'm rather glad!

 

[premier01]

Because the National Conditions of Carriage says so, and because the railways have not been fragmented to the extent that they are like airlines. And if any politital party attempted to do so they would (rightly!) face huge opposition. Even the Tories with their love of privatisation, would not dare do that!

And I may disagree with you but I'm rather glad!

The rail network should work as a seamless network not seperate entities-the TOC's are there to operate the trains but the network should stay national otherwise customers don't get the service they need-just a point without getting into the debate about privatisation of the rail network.

 

[Deerfold]

Air travel equivalent-

Or you buy a return bus ticket for one company and try to use the return part on another one.

If the bus services were contracted to a local council then probably, yes.

That's not too far an analogy off how the rail system works.

 

[ashworth]

The Min Connection for [stn]DBY[/stn] is 10 minutes - so making sure your trains are timed at least 10 mins apart** (may be slightly different for 9 mins*) you will be covered should you train into Derby be late.

** From when your train is timed into Derby to when the Connection is timed to depart.
* As you have not allowed the min connection time between your trains.

(But thats no guarantee the above is correct!)

I'm currently looking at AP prices from Mansfield or Nottingham to Blackpool North for later this summer. I notice, however, that for the journey which would be most convenient for me, the train that I would be booked on with this ticket from Nottingham arrives in Derby at 1033 and the connection to Crewe leaves Derby at 1040. Now that is only allowing 7 miniutes!

I know that if I booked this as an AP ticket (which would include a reservation from Nottingham to Derby with XC) and kept the printout of the journey details there should be no problems if I missed the connection but I would need some confirmation of my earlier delay for when I arrive one hour late at destinations later in my journey.
However, why is an AP Ticket being sold that only allows 7 minutes at Derby?

There is one AP journey from Mansfield to Blackpool that I was considering, as I don't need to get to Blackpool particularly quickly at only £7.00 but this uses a very unusual roundabout route! You can get this on the East Coast site by entering via Wilmslow.
Mansfield-Nottingham, Nottingham-Derby, Derby-Crewe, Crewe-Manchester Picc, Manchester Picc-Preston, Preston-Blackpool North.
This AP Ticket only allows 7 minutes at Derby, and although I would have reserved seats on many of the trains, there would be alot of explaining further on during my journey if I missed that connection and got delayed.

 

[OwlMan]

The Min Connection for [stn]DBY[/stn] is 10 minutes ......

No according to the National Timetable it is 6 minutes

Peter

 

[transportphoto]

No according to the National Timetable it is 6 minutes

Peter

So theres another example where the National Rail site is Wrong! urgh...

Thanks for correcting me collybs

 

[MCR247]

I'm currently looking at AP prices from Mansfield or Nottingham to Blackpool North for later this summer. I notice, however, that for the journey which would be most convenient for me, the train that I would be booked on with this ticket from Nottingham arrives in Derby at 1033 and the connection to Crewe leaves Derby at 1040. Now that is only allowing 7 miniutes!

I know that if I booked this as an AP ticket (which would include a reservation from Nottingham to Derby with XC) and kept the printout of the journey details there should be no problems if I missed the connection but I would need some confirmation of my earlier delay for when I arrive one hour late at destinations later in my journey.
However, why is an AP Ticket being sold that only allows 7 minutes at Derby?

There is one AP journey from Mansfield to Blackpool that I was considering, as I don't need to get to Blackpool particularly quickly at only £7.00 but this uses a very unusual roundabout route! You can get this on the East Coast site by entering via Wilmslow.
Mansfield-Nottingham, Nottingham-Derby, Derby-Crewe, Crewe-Manchester Picc, Manchester Picc-Preston, Preston-Blackpool North.
This AP Ticket only allows 7 minutes at Derby, and although I would have reserved seats on many of the trains, there would be alot of explaining further on during my journey if I missed that connection and got delayed.

The minimum time is actually only 6 mins