Metrolink fares

[Par]

Posted in the Light Rail sub-forum.

Should Metrolink not be charging Off Peak fares all day today?

 

[methecooldude]

Posted in the Light Rail sub-forum.

Should Metrolink not be charging Off Peak fares all day today?

Yes, but maybe the system still shows 'Peak'... did you check the prices on the machine?

 

[Honestviews]

Yes, but maybe the system still shows 'Peak'... did you check the prices on the machine?

SWR is the same on bank holidays and weekends. The app will sell me an anytime day return or an off peak return. I just have to select the off peak ticket.

 

[Par]

The machine would only sell Peak Tickets before 9.30, no option whatsoever to buy Off Peak tickets, despite it being Off Peak all day on “public holidays” according to Metrolink’s T&Cs

 

[185]

If this happens, go to the help point and tell Customer Services. It's been a common fault with Metrolink's S&B machines for many years now.

 

[CyrusWuff]

If this happens, go to the help point and tell Customer Services. It's been a common fault with Metrolink's S&B machines for many years now.

Should be an easy fix. Though equally you would have thought that S&B would have public holidays as a global configuration setting across the entire England and Wales fleet. (Slightly different dates apply in Scotland and Northern Ireland.)

 

[185]

...equally you would have thought that S&B would have public holidays as a global configuration setting across the entire England and Wales...

Problem with Metrolink is theirs is a bespoke interface unlike the generic journey planner type used on the national rail network.