The concession agreement between Merseytravel PTE and the operator, Serco/Abellio Merseyrail, should have been tighter so as to prevent such shenanigans on the part of the operator.
Merseyrail have been up to all sorts of shenanigans. Off the top of my head:
- the only ToC that doesn't have facilities to collect tickets bought online at any of its stations, even though they are all manned throughout the day.
- getting rid of all off-peak fares and replacing them with the Daysaver. This ticket is cynically priced at 10p less than Merseytravel's far superior Saveaway, which allows travel on all TOCs, buses and ferries. They've even got the cheek to price the Daysaver using Merseytravel's zone system. There aren't any railcard discounts on the Daysaver - railcard holders are often better buying an off-peak ticket to somewhere just off the MerseyRail network so that they can use their discount.
- ticket office staff almost pressure selling the Daysaver over the Saveaway. I have specifically asked for a Saveaway at Merseyrail station and they have tried to persuade me that what I actually wanted was a Daysaver. "Area C Saveaway please", "Where you going?", "Liverpool Central", "You want a Daysaver", "Can I use that on the buses as well then?", "Oh...no".
- this latest "we can only sell Saveaways on Walrus" thing. If true, then Merseyside residents have to pay the £1 Walrus tax and can't buy more than a day in advance.
If Merseytravel are indeed trying to stop the sale of Saveaways outside Merseyside then that needs to be resisted. Have they thought that visitors to, rather than residents of, Merseyside would want to use the ticket? The cynic in me thinks that they may have been leant on by TPE who don't like people using Saveaways for 14.2 splits.