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Maybe I look like a ticket inspector...

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matt_world2004

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I get it a lot at tube and overground stations in an bus operator uniform but I don't mind. I see it as a condition of free travel
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It certainly does happen. Going back a fair while, a friend of mine who does work on the railway, but it must be stressed for the purposes of this story was entirely off duty, had been out at a beer festival all day and was changing trains at Swindon for whatever reason on his way home.

Standing on the platform in that hazy state between soporific and paralytic following an extended session on the ales, he is nonetheless approached by an American couple. "Gee sir," says the fella (I have no idea if they were actually this stereotypically American, but this is how the story is told), "do you work for the railway?" My friend begins to respond with "Yes, but.." intending to add a hasty caveat that his was not the condition you would expect to find an on-duty employee of the British railways, but is quickly cut off by the enthusiastic American who immediately queries "Oh swell, could you tell me when the next train to London is?"

My friend, recognising that he could still perform a useful service for the railway, provided them with details in the affirmative and the American couple walked off satisfied. Apparently our transatlantic cousins do not bat an eyelid at the idea of an official representative of Britiain's railway with the smell of beer on their breath and swaying gently back and forth on the platform during the course of his duties. ;):lol:

At schipol and the train driver smelt of more than just beer.
 
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Tony2215

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Then a lady came up...


Chap: "Excuse me, is this train going to London?"
OLJR: "Yes"
Chap: "Cheers, mate!"



Lady: "Does this train stop at Leicester?"
OLJR: "Yes"
Lady: "Thank you!"

if it had been me I would have answered back rudely and asked them why are they on a train if they don't know where its going and asked them can they not read the departure screens BEFORE boarding the train. At some point in my rant I would have included the words "you silly air headed people"
 

DelayRepay

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Maybe all these incidents explain why "that man on the platform" keeps telling Flamingo's passengers that tickets are optional, restrictions don't really apply and the date on an Advance is just a suggestion...
 

Starmill

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I walked into the Bullring in Birmingham for I think the second time in my life recently before somebody asked me where the ladies toilets were!

On a similar note, I was once waiting for a Wolverhampton stopper at Birmingham New Street. An unannounced platform alteration meant that the green 323 arrived at the platform the screens were still displaying for the Manchester Piccadilly service. LOTS of people got on it, several began attempting to look for reserved seats. A few asked me where various coaches were - I said are you looking for the Manchester service? If so you should probably wait on the platform! After a couple of minutes I went to find the guard and said I thought there might have been a bit of a mix-up, the number of people wanting to go to Stafford I'd just chucked off his train :P
 
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Rapidash

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Ah, this classic chestnut. A week does not pass where someone will ask me if the train they are about to board at Paignton is for Exeter. whilst standing directly in front of the PIS and the departure announcement has gone through three cycles! :lol:
 

bussnapperwm

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I often get confused for a bus inspector...Well my white shirt and red tie I think I need to swap to stop it!
 

Flamingo

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Maybe all these incidents explain why "that man on the platform" keeps telling Flamingo's passengers that tickets are optional, restrictions don't really apply and the date on an Advance is just a suggestion...

It could well be...

My favourite "How the hell should I know?" question was somebody coming up to me on the platform at Cardiff as I'm waiting for a train, and asking "When I get to Oxford mate, what number bus do I need to get to (wherever it is)?

I had to reply "You'll need to ask the information desk at Oxford", and resist the temptation to say "33B mate"...
 

Starmill

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It could well be...

My favourite "How the hell should I know?" question was somebody coming up to me on the platform at Cardiff as I'm waiting for a train, and asking "When I get to Oxford mate, what number bus do I need to get to (wherever it is)?

I had to reply "You'll need to ask the information desk at Oxford", and resist the temptation to say "33B mate"...

It could have been that he had a ticket to Bicester. Slim chance, I know, but if so asking a Railway person would be logical.
 

northwichcat

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On a similar note, I was once waiting for a Wolverhampton stopper at Birmingham New Street. An unannounced platform alteration meant that the green 323 arrived at the platform the screens were still displaying for the Manchester Piccadilly service. LOTS of people got on it, several began attempting to look for reserved seats. A few asked me where various coaches were - I said are you looking for the Manchester service? If so you should probably wait on the platform! After a couple of minutes I went to find the guard and said I thought there might have been a bit of a mix-up, the number of people wanting to go to Stafford I'd just chucked off his train :P

There was a similar incident one day when I was at Manchester Piccadilly which resulted in a number of people thinking a Northern 323 was forming the TPE service to Middlesbrough.
 

83G/84D

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There is the classic question and answer:-

Q:- How long is the next train?

A:- An engine and 8 carriages equates to xxx metres.

Pause.

Q:- No I meant how long is it before the next train for xxx arrives.

A:- Well why didn't you say that?
 

Flamingo

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It could have been that he had a ticket to Bicester. Slim chance, I know, but if so asking a Railway person would be logical.

No, it was somewhere Road or a Street, not Biscester. Biscester I'd have recognised.
 

kelv

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Interview question : "Please give an example of a time when you have provided excellent customer service"


Andwer : "Whilst a passenger and mistaken for an employee."
 

Flamingo

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Interview question : "Please give an example of a time when you have provided excellent customer service"


Andwer : "Whilst a passenger and mistaken for an employee."

That is a toughie!
 
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