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Manchester Metrolink (Non speculative discussion)
- Thread starter Tim33160
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RailUK Forums
dannypye9999
Member
- Joined
- 28 Jun 2013
- Messages
- 392
I have some questions about Metrolink ticket inspectors and their devices.
1. What information gets sent to their main computer once they ping your device from their device? Apart from your phones IEMI code do they record anything else like tram information and which trams your on, location of the inspection and direction of travel?
2. Would you get a penalty if you got inspected at Bury but records show you touched in and out in the Zone 1 area? For example if someone touched in at Piccadilly then travelled to Bury and didn't touch out, then travelled back to Piccadilly but had a ticket inspection on the tram after just leaving Bury or anywhere in Zone 4 and then the person left the tram at Victoria and touched out? Would this automatically apply a penalty?
3. Would you get a penalty if you touched in at Piccadilly, travelled to Bury and didn't touch out but then travelled to Rochdale and had a ticket check leaving Bury but touched out at Rochdale? Would their system give you a penalty for making that untouched Bury journey?
4. Would you get refund on a £60 penalty issued if by touching in and out using a phone but they pinged your card during a inspection or vice versa?
1. What information gets sent to their main computer once they ping your device from their device? Apart from your phones IEMI code do they record anything else like tram information and which trams your on, location of the inspection and direction of travel?
2. Would you get a penalty if you got inspected at Bury but records show you touched in and out in the Zone 1 area? For example if someone touched in at Piccadilly then travelled to Bury and didn't touch out, then travelled back to Piccadilly but had a ticket inspection on the tram after just leaving Bury or anywhere in Zone 4 and then the person left the tram at Victoria and touched out? Would this automatically apply a penalty?
3. Would you get a penalty if you touched in at Piccadilly, travelled to Bury and didn't touch out but then travelled to Rochdale and had a ticket check leaving Bury but touched out at Rochdale? Would their system give you a penalty for making that untouched Bury journey?
4. Would you get refund on a £60 penalty issued if by touching in and out using a phone but they pinged your card during a inspection or vice versa?
pokemonsuper9
Established Member
Do they even record that? If presumably using google pay or other NFC apps, the IMEI won't be communicated unless the app specifically made it do so.
Probably not, although you might find that you get an incomplete journey charge, depending on how long it took you to get to Bury and back.
I’m not sure. Again you’d probably get an incomplete journey charge.
Let’s face it, both scenarios you describe would be dishonest, so I’d advise anyone making such journeys to buy a travel card.
That depends on how nicely you speak to them.
BlitzFan87
On Moderation
The timetable will be updated on 6th January based on feedback from November changes
TT-ONR-NRN
Veteran Member
I’m really not thrilled with being kicked off a tram at Ashton Moss and having to walk 1.5 miles to IKEA in the pouring rain because “there’s a blockage between here and Ashton-under-Lyne,” only to see absolutely nothing on the track and, what’s more, a tram from Ashton passing me as I walk it...
Attachments
Well there’s not much point in complaining about it on here is there?
The line being blocked may have simply been an easy way to explain something quite technical.
TT-ONR-NRN
Veteran Member
There is, because I hoped someone might explain why?
toms
Member
I think what 507 meant was that this isn’t a Metrolink Complaints Helpline!
TT-ONR-NRN
Veteran Member
But a public discussion forum, and I’m simply discussing the irritating situation on Metrolink yesterday in case someone else experienced it or knew what was going on…?
occone
Member
Almost always it's because a motorist drives onto the track then grounds themselves. Only then do they realise their car doesn't have the ultimate right to go wherever it wants.
Chances are you were booted off just as the car was being towed off, then services resumed.
edwin_m
Veteran Member
You've didn't mention the date until this post, so nobody could have known when it was. Someone might now be able to give you a reason, particularly if you can say approximately what time it was. Nice photo and maybe about 1600?.
dannypye9999
Member
- Joined
- 28 Jun 2013
- Messages
- 392
Travelling on metrolink earlier, I noticed the door buttons flashing mid journey. Why do they do this? Also i noticed people pressing them too. Are they trying to open the doors or something or is it a request to stop? If not then can't these people see others stood against the doors before attempting to open them mid journey.
It automatically opens the door at the next stop for the door that has been pressed.
pokemonsuper9
Established Member
You can pre-open the doors so that when they are unlocked, they immediately open
dannypye9999
Member
- Joined
- 28 Jun 2013
- Messages
- 392
Ahh OK thanks that explains it
MetrolinkInsYT
Member
Are there any Metrolink drivers that can explain why trams leaving MediaCityUK stop twice?
Meaning, the driver switches ends as normal after pulling into the stop, then after getting into the opposite cab, drives up about 3-5 metres and stops again, before actually leaving.
Question might be too specific.
I'm just curious if anyone does know
Meaning, the driver switches ends as normal after pulling into the stop, then after getting into the opposite cab, drives up about 3-5 metres and stops again, before actually leaving.
Question might be too specific.
I'm just curious if anyone does know
Leyland Bus
Established Member
Media City UK?
Ah, yes, thank you!
Leyland Bus
Established Member
No worries, I looked at it twice before the penny dropped!
toms
Member
I thought this was something to do with the signal or something, this happens at whitefield a lot when the turn back is used but I’m not sure why it happens really
MetrolinkInsYT
Member
That's the thing, at MCUK it happens regardless of the signal aspect, which is what's confusing me
TT-ONR-NRN
Veteran Member
A lot of the time it’s latecomers running up and drivers opening the doors for them.
MetrolinkInsYT
Member
No, I don't mean that. They literally always stop. It happens every single time, regardless of signal aspect, regardless of people running late for the tram.
toms
Member
This is correct, almost every time without fail I will see this happen at MCUK
The signals at MEC are RTS demand signals. You can only send an RTS (ready to start) demand when you’re over a physical loop.
Therefore, you have to draw up to the ‘loop’ in order to request a proceed for the signal. If you look at the platform edge you’ll spot a red stop mark about 3 feet short of the end of the platform that denotes where the loop is.
It’s an odd set up, and I’ve never quite been able to get to the bottom of why it’s set up this way.
Strictly speaking, you’re not allowed to release the doors once you’ve moved up to the loop.
MetrolinkInsYT
Member
I thought it might have been a TRTS thing. Thanks for the answer
I thought it might have been a TRTS thing. Thanks for the answer
To be pedantic, it’s not a TRTS thing it’s an RTS thing.
TRTS was used for the old VRS system, for TMS, to avoid confusion they dropped the first T.
