GusB
Established Member
This exchange was originally posted in the Stagecoach East Scotland thread
I don't wish to de-rail that thread any further, but the above exchange really annoyed me.
I'm not a regular traveller on buses or coaches these days, but the last time I remember someone boarding in a wheelchair I recall that the process was fairly smooth. The driver was clearly quite confident with the equipment she was using. The passenger was boarded and secured in the wheelchair space and we were on our way fairly quickly. I was a wee bit late arriving at my destination but I'd put this down to traffic congestion more than anything else. It may have taken a couple of extra minutes at the stop where they alighted, but those extra minutes could quite easily have been eaten up by an able-bodied passenger with a fare query. I'd never place any blame upon a disabled passenger (who has the right to travel as much as anyone else does) when there's an equipment failure.
My question is: how often are these lifts tested? I've only ever seen one used once. Are they tested as part of the walk-around checks?
A wheelchair user attempting to board on the Forth Road Bridge approach stop caused the service to terminate there. When the driver lowered the gizmo to enable them to board it wouldn't go back up so everyone had to decamp out the Emergency Exit on the other side. Luckily there is plenty of space at that stop to achieve this safely.
It wasn't the wheelchair user who caused the service to terminate; it was the faulty equipment. It could quite easily have been any other "gizmo" on the bus that failed, eg door failing to close properly.
I'm sure that you didn't intend it to come across that way, but it's not the fault of the disabled passenger!
Correct, but they were getting a few "if looks could kill" glances in the aftermath.
A sad reflection of the general declining standards of societal behaviour towards minority groups such as disabled people I guess.
I don't wish to de-rail that thread any further, but the above exchange really annoyed me.
I'm not a regular traveller on buses or coaches these days, but the last time I remember someone boarding in a wheelchair I recall that the process was fairly smooth. The driver was clearly quite confident with the equipment she was using. The passenger was boarded and secured in the wheelchair space and we were on our way fairly quickly. I was a wee bit late arriving at my destination but I'd put this down to traffic congestion more than anything else. It may have taken a couple of extra minutes at the stop where they alighted, but those extra minutes could quite easily have been eaten up by an able-bodied passenger with a fare query. I'd never place any blame upon a disabled passenger (who has the right to travel as much as anyone else does) when there's an equipment failure.
My question is: how often are these lifts tested? I've only ever seen one used once. Are they tested as part of the walk-around checks?