Lovely On Board Supervisor on Southern today

[avid2424]

As is modern life, most passengers with headphones etc did not hear his announcement message regarding doing a ticket check

But OBS cheerfully worked his way through the train, patiently waiting for people to find their tickets. Always smiling and with lots of very brief conversations

And probably gains much more income for the railway.

Indeed OBS should be putting their skills to use to show customer facing staff in all walks of life as to how to perform and enjoy their work

 

[YorkRailFan]

Little things like this make people's day.

 

[railfan99]

As is modern life, most passengers with headphones etc did not hear his announcement message regarding doing a ticket check

But OBS cheerfully worked his way through the train, patiently waiting for people to find their tickets. Always smiling and with lots of very brief conversations

And probably gains much more income for the railway.

Indeed OBS should be putting their skills to use to show customer facing staff in all walks of life as to how to perform and enjoy their work

On my recent trip every conductor/guard I met was pleasant, and the vast majority were diligent.

Well done to these underappreciated staff.