Lost Penalty Fare

[yup117]

Hey,

I received a penalty fare for travelling without a valid railcard.

I did a part payment and filled in my information, however either the ticket inspector didn't give me a slip or I lost it (I feel she didn't give me a slip).

Now, I wen't to pay the rest online however can't find the receipt at all.

I contacted Thameslink via email and they sent me to an appeal page which does not help me at all.

Who do I contact then? Thameslink again?

Thanks

 

[AmicableMan]

Off of the penaltyfares website:

By Telephone
Please call our Payment Line on 0871 559 2997. All calls cost 10p per minute from BT landlines. Calls from other services may be more. Please note, the agent will only be able to take payment for the full amount due, and is not able to answer general enquiries or take appeals. Matters other than full payment must be dealt with in writing (to RPSS, PO Box 89, Portsmouth, PO1 1EG).