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Lost pass

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Borrail

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I have lost my Touch pass, which I understand I can get a replacement for £15. Unfortunately in the same wallet were my ‘boxes’ all unused. Will I be able to replace these?
I still have my leisure pass and photo I.d. They were separate.
 
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transportphoto

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Is this a staff pass? You’d be advised to contact Rail Staff Travel and/or speak with a Union Rep/Manager for advice.
 

Surreytraveller

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Safeguarded boxes are £15 for a replacement. You say you have a 'Leisure Pass', which would imply your boxes are some other type of boxes?
What's a 'Touch Pass'?
 

driver9000

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I assume by "touch pass" you mean a smartcard that operates barriers. If you are active staff you need to contact your line manager to report the loss and also contact RSTL who will issue replacements for a fee.
 

Tazi Hupefi

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You'll be able to replace, but they'll void/cross out some of the boxes pro-rata to however long you had it, as there's no way to tell whether you've made use of them or not.
 
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