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Looking for some advice

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47286Dan

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So tomorrow I’m meant to be travelling back to Doncaster from Eastleigh but the ticket I have is use for SW and Cross Country. The problem I have is that there’s no Cross Country tomorrow as they are on strike. The route I’m supposed to be taking is South Western Railway to Winchester then Cross Country back to Birmingham and then another to Doncaster.

So if possible I’d like some advice on how to get home. Am I allowed to use other TOCS with this ticket or is it the case that I will just have to buy another ticket.

Any advice would be great.
 

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Mcr Warrior

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Could a paper Super Off Peak Single (Route✠ANY PERMITTED) be purchased at Eastleigh? Cost = £82.50. Then claim a refund for the unused half of the Off Peak Return (Route NOT VIA LONDON) which should generate a refund of some £88.60. Gets you back to Doncaster via London Waterloo / Kings Cross, works the barriers on the LU transfer, and gives a net "saving" of £6.10.
 

Watershed

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@47286Dan your ticket is an Off-Peak Return routed "not via London"; therefore, it is not tied to any specific train or operator; the restriction is merely that you cannot travel via London Terminals. That means you can either travel via Reading and Birmingham - there are other operators' services which would allow you to do this, but it would involve so many changes that I doubt it's realistic.

Alternatively you could travel on SWR services to Salisbury and then GWR to Bristol, from where there are a handful of XC services to take you to Sheffield. But again, not an ideal journey and I would expect the handful of XC services that are running to be very overcrowded (especially on the sections like Cheltenham-Derby where they're the only operator).

Obviously with XC being on strike that would require you to make multiple changes to avoid London, which you will likely want to avoid. Hence @Mcr Warrior 's advice seems the best way forward to me.

Could a paper Super Off Peak Single (Route✠ANY PERMITTED) be purchased at Eastleigh? Cost = £82.50. Then claim a refund for the unused half of the Off Peak Return (Route NOT VIA LONDON) which should generate a refund of some £88.60. Gets you back to Doncaster via London Waterloo / Kings Cross, works the barriers on the LU transfer, and gives a net "saving" of £6.10.
Yep, in practical terms that is by far the easiest option. It's important for the OP to make clear to Trainline that they're seeking a refund on the return portion of their ticket due to disruption, to avoid the refund incurring an admin fee and being calculated based on the cost of the Off-Peak Single (as this would result in barely anything being refunded).
 

47286Dan

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27 Dec 2018
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Thanks for the advice guys, it helps a lot. I just assumed as the ticket had Cross Country and SWR on it I could only use those company’s.

Help much appreciated

Dan
 

47286Dan

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@47286Dan. How did you get on, on Saturday?
I ended up just booking a night in the Travelodge opposite the station for Saturday night and went back on the Sunday.

Had a good night in the Locomotive pub instead :D

Cheers again for the info that you provided

Dan
 
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