London Victoria Station

[T-Karmel]

Hello!

Sorry for my english...

I need help, because I'm actualy in Poland, and my Mom is in England and in Sunday travel from Norwich to London Victoria Station by coach. And later from London Victoria Station to Woolwich Arsenal by Underground and DLR. And tube and DLR for my Mom isn't problem. But problem is because my Mom don't have Oyster card. My Mom isn't young, and she can't speak english. My question is if on London Victoria Station (railway, because in Underground I know isn't) self-machine tickets where my Mom can buy Travelcard zones 1-4 (7,30 pounds or something). Not train tickets (because train not running to Woolwich in Sunday) only Underground. My mom don't have Oyster card, and she can't buy this ticket in Underground machine, and she can't speak english (can't buy in ticket office). Where is this machine? Opposite which platforms. Then I can explained this my Mom. And IF you have - photo of this machine.

I'll be very, very thankful for help.

 

[transportphoto]

This may help you, http://www.nationalrail.co.uk/stations/sjp/VIC/plan.html

This is the station layout for London Victoria Railway Station, where ever you find a logo like this

you will find a Ticket Machine, I don't know if there is a multi-language options on any of the machines, there may be. Hover your mouse over the map and click for photos and information.

Hope this helps you.

TP

 

[Roylang]

I often have to travel in countries where I do not speak the language. I find it useful to ask somebody local to write down what I need to purchase. That way, as a last resort, I can look completely lost and just point to what I need at a ticket desk

Hope that helps,

Roy

 

[dzug2]

Surely the underground station has ticket machines from which you can buy a one day travelcard? Every other underground station has.

The only problem with Victoria is the weekday evening rush hour. As it's a Sunday - no problem

 

[oversteer]

I'll be at Victoria later so I will take a look if nobody knows

 

[island]

That ticket can be purchased from any London Underground or DLR machine, or any National Rail machine in London zones 1-4. It is the same ticket wherever it is bought.

However, if your mother's only journey on TFL services that day is from Victoria to Woolwich Arsenal changing at Bank/Monument, she can get a single ticket for £5.00 from the London Underground machines or window.

I'm not sure where you get the idea that there are no ticket sales in Victoria LU. The ticket hall is closed on weekday evenings because of overcrowding, but will be normal on weekends.

Let us know if there's anything else we can help with.

 

[telstarbox]

A single ticket will look like this (but it will say Woolwich Arsenal instead of Heathrow)

 

[oversteer]

As island says the ticket hall is closed on weekdays between 1600 and 2000 - otherwise, from the entrance facing the Victoria Station main entrance, the ticket machines are down the stairs and immediately on your left. The Zone 1-4 Travelcard ticket is on the main screen and there's cash and card payment machines.

The 'quick ticket' machines in the NR station also sell zone 1-4 travelcards, except with these you press 'buy ticket' on the bottom left of the main screen first, then zone 1-4 is the top option. Payment by card only on these.

 

[island]

A single ticket will look like this (but it will say Woolwich Arsenal instead of Heathrow)

I suspect it might say Victoria actually.

 

[class377man]

It certainly won't say £2.20!

 

[DelayRepay]

T-karmal, can you email your mum instructions showing what ticket she needs? She can print this off and if she gets stuck she can show the email to a member of staff. This will also help if she nerds to ask for directions or which train to catch.

 

[dvboy]

The machines in the Underground station with touch-screen will have language selection, I am pretty sure I have seen someone use one in Polish in front of me before at Euston.

 

[T-Karmel]

Hmm... Thanks very much for all I think on Underground Machine can't buy Travelcard or Single Ticket without Oyster card. On DLR stations machine I see this option, but not on Underground. I scared when my mom will be on station, Ticket Office will be closed... But I can write my mom text for staff with information about ticket too. If you talk about Single Ticket in Underground Machine, my mom cope, because Underground Machine have polish language Single Ticket it's better then Travelcard.

And just in case - Can my mom buy Single Ticket in NR machine and use in Underground/DLR?

 

[district]

Single Ticket it's better then Travelcard.

Remember they are only valid for 1 journey, whereas travelcard will give you unlimited travel within those zones within the date validity.

I think on Underground Machine can't buy Travelcard or Single Ticket without Oyster card. On DLR stations machine I see this option, but not on Underground.

You can buy normal paper travelcards from Underground ticket machines.

And just in case - Can my mom buy Single Ticket in NR machine and use in Underground/DLR?

I don't think a single ticket from the National Rail machines will be valid for LU/DLR.

 

[island]

I think on Underground Machine can't buy Travelcard or Single Ticket without Oyster card.

That's not correct. You can, but it's just far more expensive.

And just in case - Can my mom buy Single Ticket in NR machine and use in Underground/DLR?

Generally this is only allowed when there are engineering works preventing you from making your journey by National Rail. Which there aren't tomorrow.

 

[thefab444]

I don't know if there is a multi-language options on any of the machines, there may be.

If they're using the same version of software as the SWT TVMs then alternative languages are available, but only French, German and possibly Spanish IIRC.