London underground customer service assitance

[johndaniel007]

Hi peeps, i applied for London Underground customer assistance in decemeber, i have just received a email saying i should book a interview, is there anyone who has done the interview and what question were you asked, am not sure but i think its a telephone interview at this stage can someone pls confirm this as am yet to book a slot as am away the date i can see.

Pls advice

Thanks

 

[ibrahim9140]

Once you book the interview they will send you the interview information which includes all the required information. Its an competency based interview for e.g. Tell me a time when you worked in team or Tell me when you delivered exceptional customer service.

Use STAR formula to answer the question, you can search more information about that on Google.

S- situation
T- task
A- action
R- result