London Underground - CSA1 / CSA2 - Recruitment and Discussion

[GoldenChef]

Thanks! Anyone know when vacancies open for csa2 again?

as per the foi request, tfl have said it will be around november

 

[hydroman]

For occupational health booking, does the email come from TfL or a third party? Need to know what to look out for. Thanks

 

[Benjwri]

For occupational health booking, does the email come from TfL or a third party? Need to know what to look out for. Thanks

They’ll come from a TfL domain but they might ring you rather than email for the booking.

 

[heretohelp]

Anyone starting training this week or next? Looking forward to hearing everyone’s experiences

 

[toobusy31]

Random question but for anyone that had already completed their training/or in the process of,
just wondering what people normally do for lunch during the training sessions. Do most people bring food with them or go out to eat? And is there a fridge and/or microwave available for trainees to use?

 

[Zb0905]

Random question but for anyone that had already completed their training/or in the process of,
just wondering what people normally do for lunch during the training sessions. Do most people bring food with them or go out to eat? And is there a fridge and/or microwave available for trainees to use?

There’s food places outside

 

[markazz]

Random question but for anyone that had already completed their training/or in the process of,
just wondering what people normally do for lunch during the training sessions. Do most people bring food with them or go out to eat? And is there a fridge and/or microwave available for trainees to use?

mix of both, some people bring lunch in, if not there is a Tesco about 7 minutes walk away, plus a few other places to grab a bite to eat. Keep in mind that lunch break is normally 45 minutes.

There is a small fridge on the 1st floor with a microwave also in that space, as well as a microwave in the 8th floor cafeteria. You can also buy food there, although it's not particularly cheap, and there can be a queue (often there is a queue for the microwave if you get there in a busy period).

 

[toobusy31]

mix of both, some people bring lunch in, if not there is a Tesco about 7 minutes walk away, plus a few other places to grab a bite to eat. Keep in mind that lunch break is normally 45 minutes.

There is a small fridge on the 1st floor with a microwave also in that space, as well as a microwave in the 8th floor cafeteria. You can also buy food there, although it's not particularly cheap, and there can be a queue (often there is a queue for the microwave if you get there in a busy period).

There’s food places outside

Thank you both for your replies!
And I take it that during the training sessions we dress smartly?

 

[markazz]

Thank you both for your replies!
And I take it that during the training sessions we dress smartly?

Dress smartly for the first few days, you should get your uniform within the first couple of days, wear that once you have it*

*can be quite a lot depending on what you ha e ordered so bring a largish suitcase or else take it home in a smaller travel case over a couple of days.

 

[GoldenChef]

i’ve resubmitted my dbs just waiting for that to be cleared.

very curious, for those who have attended training, what time have you been aiming to get to AH for? I think 15 minutes before start is a sweet spot but would be good to hear of your experiences!

 

[heretohelp]

i’ve resubmitted my dbs just waiting for that to be cleared.

very curious, for those who have attended training, what time have you been aiming to get to AH for? I think 15 minutes before start is a sweet spot but would be good to hear of your experiences!

I arrived half an hour before just so it gives you time to do ID checks on arrival and then you can relax into your day.

A lot of people in this group who end up on training disappear once they start which is a shame, it would be nice to hear everyone’s individual experiences

 

[jimmycconway]

I'd like to hear some experiences too. I will more than likely be starting in the next month or so and I'd like to hear how training was and how it is actually being at their stations etc.

Also, for anybody that's done it already, what are training hours?

 

[bluegoblin7]

Expect 9-5 whilst you’re at Ashfield House, but you may get away a bit earlier on some days.

 

[GoldenChef]

for those awaiting training, what part are you most looking forward to?

apart from finding out your station.

 

[markazz]

I'd like to hear some experiences too. I will more than likely be starting in the next month or so and I'd like to hear how training was and how it is actually being at their stations etc.

Also, for anybody that's done it already, what are training hours?

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

 

[Zb0905]

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

Tracie is such a good trainer

 

[Tubeboy]

TSM training?

 

[bluegoblin7]

Almost certainly a typo for TMS - Ticket Machine Servicing.

Specifically dealing with LUL’s POMs, how to use them and the other back of house equipment, and some slightly more in depth training on ticketing issues. (I’m aware you specifically know exactly what is involved)

 

[Barksdale]

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

Really appreciate the thorough breakdown, starting CSS training soon - Good luck with the rest of your training!

 

[Tubeboy]

Almost certainly a typo for TMS - Ticket Machine Servicing.

Specifically dealing with LUL’s POMs, how to use them and the other back of house equipment, and some slightly more in depth training on ticketing issues. (I’m aware you specifically know exactly what is involved)

I do indeed.

 

[markazz]

yes TMS - sorry for the repeated typo

Almost certainly a typo for TMS - Ticket Machine Servicing.

Specifically dealing with LUL’s POMs, how to use them and the other back of house equipment, and some slightly more in depth training on ticketing issues. (I’m aware you specifically know exactly what is involved)

 

[jimmycconway]

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

I really wish the others followed you on this, because this is definitely the kind of breakdown any newbies should be seeing! Thanks for this mate

 

[GoldenChef]

this is so useful, thank you!!

 

[heretohelp]

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

Love this thorough breakdown, a lot of people will be very grateful and less nervous seeing how you detailed this.

Congratulations on passing, welcome to London Underground

 

[markazz]

Love this thorough breakdown, a lot of people will be very grateful and less nervous seeing how you detailed this.

Congratulations on passing, welcome to London Underground

Thank you, it has been a long journey to get to this point but very satisfying.

Good luck to anyone on here who is about to start training.

 

[hass21ik]

Hi, Ive just finished my 4th and final week which was TSM.

The first 2 weeks were at Ashfield House.

Week 1

Day 1 was an introductory day, you're given an ipad which you will need, Nick will give a little talk about what to expect from LU and what they expect from you.

Reps from the unions will tell you bit about what they offer, my advice would be to join a union but its up to you, no one will pressure you.

The uniform may or may not be there on day 1 (there can be a lot of it if you have ticked all the boxes).

We were given our staff passes and oyster cards on day 2, and also told our station groups. Nick explained that they no longer allow swaps as some people feel pressured to swap. Pretty much everyone was happy with what they got.

Week one is all about fire and safety, listen and take notes because you will be tested.

There are handy modules on the ipad, plus workbooks sent to you by email. My advice, have a bit of down time when you get home, then spend a couple of hours cementing what you have learnt during the day, and ideally scan the workbooks for what will come up the following day.

Week 2

Again at AH, all about rules and procedures, again you will build to an assessment so pay attention. We also did some training at stations, including SATS, gate line and escalators.

Week 3

Live learning from Monday to Thursday at your station(s). Our week was a little disjointed because of the strikes but it was great to actually be on the station.

Friday back to AH for first aid training (you can do this is civvies so a good time to go for a post work drink with your classmates)

My class was brilliant and I have made friends for life, not sure if all classes are like that.

Week 4

TSM training back at AH, only 12 from our class of 16 got to do it as they have a cap on numbers.

The 12 of us got split into 2 groups of 6. Personally I found this week the most challenging but happy to say I passed the final assessment. Again pay attention and be prepared to do some homework.

You'll spend 1 day with one of your classmates in a secure suite (with a trainer) at a station dealing with real issues.


Final assessment on Friday which was yesterday for me, happy to say I passed.

We had such a good time the previous Friday that quite a few of us went out again together.

All of the trainers we had were brilliant, they take time to explain everything, they keep the atmosphere light but everything they teach is for a reason. They have seen thousands of us come through the door so know what they are doing. Be engaging, get involved but don't try and be the star of classroom.

I honestly can't thank the trainers enough, if only my teachers at school had been like that!

What type of iPad was it if you don’t mind me asking?

 

[markazz]

What type of iPad was it if you don’t mind me asking?

IPad mini with a sturdy case.

 

[GoldenChef]

hey new starters, how are you guys coping in the heat and with train delays?

 

[Zb0905]

hey new starters, how are you guys coping in the heat and with train delays?

Mate it’s bloody boiling

 

[mrhk]

When is the next CSA job posting drops if anyone on the inside knows