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London Underground - CSA1 / CSA2 - Recruitment and Discussion

Jay_

New Member
Joined
3 May 2024
Messages
2
Location
Canning Town
Good morning everyone, I hope everyone is well. Us August candidates have been waiting a while and I can confirm I’ve got a start date on July 7th (got the email August 12th) you will have to re-do certain things which is fine and it’s great to know things are progressing for us all!
 
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Sterlingldn

Member
Joined
30 Dec 2024
Messages
56
Location
Finsbury park
Good morning everyone, I hope everyone is well. Us August candidates have been waiting a while and I can confirm I’ve got a start date on July 7th (got the email August 12th) you will have to re-do certain things which is fine and it’s great to know things are progressing for us all!
This is great, congratulations!
 

Hills

Member
Joined
12 Feb 2025
Messages
27
Location
Barking
Finally Got offered a date for my training for June. My Conditional offer was in early August 2024.

Those that got their conditional offers between the start and middle of August it’s worth giving them a call as there’s many training dates available!
 

Sterlingldn

Member
Joined
30 Dec 2024
Messages
56
Location
Finsbury park
What date in June did you get yours for?
Finally Got offered a date for my training for June. My Conditional offer was in early August 2024.

Those that got their conditional offers between the start and middle of August it’s worth giving them a call as there’s many training dates availab
 

ac2552

Member
Joined
26 Jul 2024
Messages
114
Location
Hertfordshire
Good morning everyone, I hope everyone is well. Us August candidates have been waiting a while and I can confirm I’ve got a start date on July 7th (got the email August 12th) you will have to re-do certain things which is fine and it’s great to know things are progressing for us all!
I got my email August 12th too! did you get a phone call or email?
 
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icynw

Member
Joined
2 Oct 2024
Messages
9
Location
london
I did this morning, I’m a September start for sure due to my holiday booked.

Congrats on your July date! Keep us updated :)
Did they give you a range of dates to pick from and if they did can you tell us the dates they said
 

ac2552

Member
Joined
26 Jul 2024
Messages
114
Location
Hertfordshire
Did they give you a range of dates to pick from and if they did can you tell us the dates they said
They didn’t unfortunately, just told me that I’ll be in the next batch after this due to my holiday. I’m assuming the next batch of dates will be August and September :)
 

SolaceLevi

Member
Joined
16 Aug 2024
Messages
5
Location
London
Hi everyone, I’ve never spoken in this thread before, but I’ve been a monitoring spirit just lurking. I received my offer via email on August 12th, 2024. I called this morning to ask if there were any training dates available, and they said they’d be contacting me shortly—there are still people they need to get through before me.

Hours went by, and at 2 PM, I received a call. The lady gave me the option to choose between June 23rd or July 7th. I picked July 7th. I’ll have to do my drug test again and also get a “DBS refresh.”
 

mzz101

Member
Joined
10 Aug 2024
Messages
20
Location
london
Hi everyone, I’ve never spoken in this thread before, but I’ve been a monitoring spirit just lurking. I received my offer via email on August 12th, 2024. I called this morning to ask if there were any training dates available, and they said they’d be contacting me shortly—there are still people they need to get through before me.

Hours went by, and at 2 PM, I received a call. The lady gave me the option to choose between June 23rd or July 7th. I picked July 7th. I’ll have to do my drug test again and also get a “DBS refresh.”
Really I got my offer same day as you I even called today asking if they had any training dates available but the lady said their still working down the list ?
 

bluegoblin7

Established Member
Joined
10 May 2011
Messages
2,167
Location
JB
Patience, patience, patience.

You will be contacted when your turn comes up. Every unnecessary chasing phone call made is delaying them working down the list, and delaying your offers.

Patience.
 

ac2552

Member
Joined
26 Jul 2024
Messages
114
Location
Hertfordshire
Really I got my offer same day as you I even called today asking if they had any training dates available but the lady said their still working down the list ?
When I told them I got it on the same date, she said SEVERAL get offered on the same dates. So it’s a big list!

I’m jealous of you all starting in July.. but I will be with you from September lol!

Well done everyone x
 

Universelove

Member
Joined
19 Feb 2025
Messages
33
Location
UK
My time has come also - thanks for all the advice and updates , not gonna share the juicy information but got a start date. Good luck and thanks for having me.
 

NayNay1

Member
Joined
9 Feb 2025
Messages
19
Location
Canary
My time has come also - thanks for all the advice and updates , not gonna share the juicy information but got a start date. Good luck and thanks for having me.
Excitin!!! Good luck with your training. Im CSA1 and right behind you, so hopefully i will get a call soon too.
 

Zb0905

Member
Joined
29 Dec 2023
Messages
393
Location
London
Does anyone have advice for the first online customer service test when the csa role comes out again
 

uane003

Member
Joined
26 Jul 2024
Messages
5
Location
London
Can I ask the people who are currently CSA 1 & 2's. How do you find the early and late shifts? I live in East Essex and am concerned about the commute into and out of London. Is there anyone from my side of Essex doing these shifts and how do you normally commute in and get home?
 

Mawkie

Established Member
Joined
17 Feb 2016
Messages
1,293
Can I ask the people who are currently CSA 1 & 2's. How do you find the early and late shifts? I live in East Essex and am concerned about the commute into and out of London. Is there anyone from my side of Essex doing these shifts and how do you normally commute in and get home?
It can be a challenge. Understandably, LU treat lateness as a disciplinary matter - stations often have minimum staff number requirements, and if they don't have the required number of staff, they can't open the station! If they can't open, then the 1st trains are required to non-stop the station, and it's a massive drama that can't really be overlooked, as well as being terrible for our customers.

Some stations have a few 'middle' duties, so there is availability to swap, but there is a requirement to have staff that can open a station and close a station, so it will definitely be an issue for you. CSA2 duties didn't used to begin at start and close of traffic, but they do in some stations.

There is a staff taxi service, but it can be a little cumbersome and slow to use (depending on where you have to go to and from). I think the furthest 'east' they go is Ongar... Which won't help if you live in eg Southend.

I'm being vague as I don't have a clue where you live, or what station you will get. Living in Purfleet and working at the east end of the District Line is easy. Living in Braintree and working at Heathrow won't be easy at all.

I guess I would turn the question around and ask you, "How would you get to King's Cross/Waterloo/Green Park for 0445hrs?"
 

Zb0905

Member
Joined
29 Dec 2023
Messages
393
Location
London

== Doublepost prevention - post automatically merged: ==


summertime
?

== Doublepost prevention - post automatically merged: ==

Does anyone know about the new London Underground uniforms
 
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Mawkie

Established Member
Joined
17 Feb 2016
Messages
1,293
When are they coming into force and is there any backlash because to be fair the colours don’t look nice at all
You won't care what it looks like when you're scattering ice melt on a platform at 5am. You'll just hope it's warm. :D
 

heretohelp

Member
Joined
13 Nov 2024
Messages
43
Location
moorgate
Hi everyone, just thought I’d let you know that A friend of mine who passed the assessment last year June has just got his training date for end of June this year. He’s CSA1 night tube and over the moon, he will be trained alongside CSA full timers.

Hope everyone gets their training dates. Check your emails in the coming days
 

icynw

Member
Joined
2 Oct 2024
Messages
9
Location
london
Does anyone have a rough idea of what date their on, last we heard was 12th of August has there been any more later dates ?
 

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