• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

"London Thameslink"/EMR

Status
Not open for further replies.

Leisurefirst

Member
Joined
23 Apr 2013
Messages
466
Hi there,
Can I have your advice please...?
Want to travel from Blackfriars to Bedford on a direct Thameslink train around 18:00 weekday but return on the 23:04 from Bedford to St. Pancras EMR service.
Is a "London Thameslink" to Bedford Off-Peak Return valid on the EMR service?
Just wondering as the EMR website does not recognize "London Thameslink" although the Thameslink website does (but gives times from STP by default).
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
17,194
Are there any time restrictions if using an Off Peak Return from Blackfriars to Bedford on a weekday evening? Also, would an Off Peak Day Return work better / be cheaper, if returning the same day?
 

Leisurefirst

Member
Joined
23 Apr 2013
Messages
466
Are there any time restrictions if using an Off Peak Return from Blackfriars to Bedford on a weekday evening? Also, would an Off Peak Day Return work better / be cheaper, if returning the same day?
Sorry, my bad, I meant Off-Peak Day Return :)
Yes. There is no operator restriction on it.
Great, thank you.
I didn't want any disputes over whether it was only valid on a Thameslink service.
 

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
27 Apr 2011
Messages
18,119
Hi there,
Can I have your advice please...?
Want to travel from Blackfriars to Bedford on a direct Thameslink train around 18:00 weekday but return on the 23:04 from Bedford to St. Pancras EMR service.
Is a "London Thameslink" to Bedford Off-Peak Return valid on the EMR service?
Just wondering as the EMR website does not recognize "London Thameslink" although the Thameslink website does (but gives times from STP by default).
This is perfectly valid.

Are there any time restrictions if using an Off Peak Return from Blackfriars to Bedford on a weekday evening? Also, would an Off Peak Day Return work better / be cheaper, if returning the same day?
An Off Peak Day Return between London Thameslink and Bedford has no evening restrictions.
 

Mr Grayson

On Moderation
Joined
15 Jan 2024
Messages
8
Location
SW London
Bumping this old thread to save starting a new one.

EMR gateline staff at St Pancras seem very inconsistent in their understanding of ticket validity.

As far as I can tell, an outward off-peak day return London Thameslink - Bedford ticket should be valid on an EMR St Pancras to Corby service leaving in the evening rush hour yet any sort of railcard discount and the barriers won't open, and gateline staff *occasionally* (but by no means always) try to send you downstairs to the Thameslink platforms - presumably seeing the word 'Thameslink' on the ticket and mistaking it for an operator restriction.

On a similar point, should a BZ6 - Bedford also be valid on EMR's trains (again, off peak day return, outward journey in the evening rush hour, restriction code B3)? I've had EMR gateline staff turn me away on the basis that 'the train doesn't stop in Zone 6'. That's wrong too, isn't it?
 

Watershed

Veteran Member
Associate Staff
Senior Fares Advisor
Joined
26 Sep 2020
Messages
16,595
Location
UK
Bumping this old thread to save starting a new one.

EMR gateline staff at St Pancras seem very inconsistent in their understanding of ticket validity.

As far as I can tell, an outward off-peak day return London Thameslink - Bedford ticket should be valid on an EMR St Pancras to Corby service leaving in the evening rush hour yet any sort of railcard discount and the barriers won't open, and gateline staff *occasionally* (but by no means always) try to send you downstairs to the Thameslink platforms - presumably seeing the word 'Thameslink' on the ticket and mistaking it for an operator restriction.

On a similar point, should a BZ6 - Bedford also be valid on EMR's trains (again, off peak day return, outward journey in the evening rush hour, restriction code B3)? I've had EMR gateline staff turn me away on the basis that 'the train doesn't stop in Zone 6'. That's wrong too, isn't it?
Yes, that's wrong on both counts. A Bedford to London Thameslink Off-Peak Day Return has restriction code C4, which means there are no evening restrictions departing St Pancras. And as you say, the London Thameslink fare destination merely means you can travel to any of the Thameslink core stations - it's still valid on EMR services as the ticket's routing is "Any Permitted".

The same goes for having a BZ6-Bedford ticket. The whole point of such a ticket is that it permits you to extend your journey beyond the Travelcard you hold, without needing to stop anywhere in the Zones.

I think the only way to get anywhere with these sorts of issues is to (politely) escalate and ask for a supervisor on the day, and if that doesn't result in success then either pay for whatever additional ticket they wrongly claim is necessary and claim that back. Or claim Delay Repay if you miss a train as a result. In either event complain to EMR every time it happens and ask for an assurance that barrier staff have been retrained.

If EMR do 'meet the manager' evenings, that might also be an opportunity to raise the issue.
 

Mike395

Forum Staff
Staff Member
Administrator
Joined
23 May 2009
Messages
3,383
Location
Bedford
Bumping this old thread to save starting a new one.

EMR gateline staff at St Pancras seem very inconsistent in their understanding of ticket validity.

As far as I can tell, an outward off-peak day return London Thameslink - Bedford ticket should be valid on an EMR St Pancras to Corby service leaving in the evening rush hour yet any sort of railcard discount and the barriers won't open, and gateline staff *occasionally* (but by no means always) try to send you downstairs to the Thameslink platforms - presumably seeing the word 'Thameslink' on the ticket and mistaking it for an operator restriction.

On a similar point, should a BZ6 - Bedford also be valid on EMR's trains (again, off peak day return, outward journey in the evening rush hour, restriction code B3)? I've had EMR gateline staff turn me away on the basis that 'the train doesn't stop in Zone 6'. That's wrong too, isn't it?

I tend to find most of the EMR gateline staff at St Pancras pretty good on issues like these (as Watershed mentions, they're both perfectly valid!). It looks like some progress might have been made on the gateline logic too, I was pleasantly surprised to find my (e-ticketed) Super Off Peak Single to Bedford the other day worked the barriers during the evening peak, whereas it definitely used to be reliably rejected until relatively recently.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
24,577
On a similar point, should a BZ6 - Bedford also be valid on EMR's trains (again, off peak day return, outward journey in the evening rush hour, restriction code B3)?
That depends on what it accompanies, as Freedom Passes are not valid on EMR.
 
Status
Not open for further replies.

Top