London Bridge Oyster

[leshuttle]

I've just put in a refund claim online as I notice I've been hit with a no-touch out charge despite doing just so to complete my journey between Farringdon and London Bridge. The only complication is that the exit I touched out at was the nearest barrier (at the footbridge towards Dominion House) which was shut. I didn't actually need to leave the station as my onward journey was to Tonbridge by NR.

The annoying thing is that the barrier had a green light but didn't beep when I touched out. Despite this the SE train barrier attendant said it would work :-x. Are my chances of a refund likely?

This has probably been answered before but why did they remove the platform Oyster validators at London Bridge?

 

[island]

You should have no problem getting a refund. I am not sure why the touch-out didn't register.

The platform validators on platforms 5/6 were originally there for when Southeastern didn't accept Oyster PAYG so people were connecting to/from Thameslink (which did) and needed to touch in/out. Now there is less need for them and they could be used easily for doughnutting or other shenanigans.

 

[bb21]

The annoying thing is that the barrier had a green light but didn't beep when I touched out. Despite this the SE train barrier attendant said it would work :-x. Are my chances of a refund likely?

If it is a barrier then did it open, or were you let through manually?

If the barrier did not open then it is highly likely that the touch did not register.