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LNER disruption page

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Twingo37175

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Joined
24 Mar 2019
Messages
246
Mods, apologies if in wrong place.
Can't see anything else referencing this recently. Previously on the disruption page you could see both service disruption and changes to trains (cancellations and stop changes etc). Now the second part, service alterations, has gone. Anybody know if I am simply missing something obvious? The service adjustments page being really useful in terms of planned changes and what is actually then happening.
 
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R

RailUK Forums

Joined
28 Feb 2009
Messages
241
Mods, apologies if in wrong place.
Can't see anything else referencing this recently. Previously on the disruption page you could see both service disruption and changes to trains (cancellations and stop changes etc). Now the second part, service alterations, has gone. Anybody know if I am simply missing something obvious? The service adjustments page being really useful in terms of planned changes and what is actually then happening.
Yes, it’s a proper ‘dog’s breakfast’. In order to see the service disruptions, you have to click on the ‘travel updates’ tab, then specify a route. You will be presented with a list of trains, each one is labelled as ‘on time’ ‘delayed’ ‘part-cancelled’ or ‘cancelled’.
It seems ‘on time’ trains are only those which departed from their origin on time, you have to drill down into the detail to see the en-route delays.
Any catering alterations are not visible; I queried this with their ‘digital assistant’ and was told that catering information is only available once you have boarded the train and sat down!
So another downgrade masquerading as ‘giving passengers what they want, I suspect…
 

DavidK

Member
Joined
6 Jun 2023
Messages
15
Location
Newcastle
I have also just noticed they have removed the pdf copies of the seating plans. I did a google search, got the link then I got oops, you have gone off route lets put you back on track!

EDIT - I have now found it https://www.lner.co.uk/our-trains/
 
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john77

Member
Joined
9 Sep 2016
Messages
30
Mods, apologies if in wrong place.
Can't see anything else referencing this recently. Previously on the disruption page you could see both service disruption and changes to trains (cancellations and stop changes etc). Now the second part, service alterations, has gone. Anybody know if I am simply missing something obvious? The service adjustments page being really useful in terms of planned changes and what is actually then happening.
I noticed that today and thought I had done something wrong. I also wanted to book a northbound train from KGX on Saturday 25th October but they aren't on sale yet. But the calendar doesn't tell you this like it used to, the date is just unresponsive when you click it. In the past it woukd have asked if I wanted to create an alert. When I found the Create Alert page, it won't let me do it because it says that tickets are on sale for that date !!
 
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