LNER confirm delay repay policy for split tickets on cross-TOC journeys

[Silverdale]

I don't see how there can be any sane interpretation that a journey is not a journey of a passenger uses a combination of tickets to make that journey.

In fact, National Rail Enquiries will inform passengers if their journey requires multiple tickets.

RDG would not have accredited "split ticket" websites if they did not sell tickets that were valid for the journey made.

The right to make a journey using a combination ofof ticke is enshrined in the NRCoT.

In the context of ticket validity, the conditions clearly say that a journey can be made, or sometimes is required to be made, with multiple tickets and I am not questioning any of that or suggesting that a multi-ticket journey is not a journey.

Just because a multi-ticket journey is a journey, it does not imply that there can be no other kind of journey, such as the journey undertaken when traveling between the origin and destination stations of an individual ticket.

It seems to me that the normal English usage of the word journey - the act of travelling from A to B - applies regardless of the number of tickets used, so the act of traveling from the origin to the destination of an individual ticket, is clearly also a journey.

 

[Silverdale]

No. Journey is already a defined term

It is used in the conditions, in different contexts, but it isn't defined.

 

[yorkie]

It is used in the conditions, in different contexts, but it isn't defined.

It does not need to be defined in the NRCoT because it is an inalienable term that is clearly defined in the dictionary.

 

[yorkie]

In the context of ticket validity, the conditions clearly say that a journey can be made, or sometimes is required to be made, with multiple tickets and I am not questioning any of that or suggesting that a multi-ticket journey is not a journey.

Just because a multi-ticket journey is a journey, it does not imply that there can be no other kind of journey, such as the journey undertaken when traveling between the origin and destination stations of an individual ticket.

It does not matter what 'kind of' journey it is.

It seems to me that the normal English usage of the word journey - the act of travelling from A to B - applies regardless of the number of tickets used

Agreed, however you appear to go on to contradict yourself...

so the act of traveling from the origin to the destination of an individual ticket, is clearly also a journey.

...this makes no sense! Using a combination of tickets for one journey does NOT mean you are making multiple journeys.

 

[island]

Let me put it another way. However fervently you, and I, and other forum members proclaim that a “journey” means such and such, a court may or may not agree. Dictionaries and online forums are not sources of binding precedent.

 

[yorkie]

Let me put it another way. However fervently you, and I, and other forum members proclaim that something is so, a court may or may not agree.

A court is not going to redefine the term "journey", nor is a court going to overturn our contractual right to use two or more tickets for one journey.

 

[island]

I can certainly agree with the latter point. I would not be as sure on the former, nor on how ready courts will be to enforce TOCs’ passenger charters as against the TOCs.

I am reminded of the situation three or more years ago when on consumer rights forums, any whiff of a suggestion that private parking tickets might be enforceable or that anyone in receipt of same, or facing legal action for non-payment, should do anything other than tear it up and ignore it would get one shouted down very loudly by all manner of users and moderators alike stating the law was clear, it was certainly an unenforceable penalty, &c. And then we had Beavis vs ParkingEye and we all know the rest.

 

[kieron]

Just because a multi-ticket journey is a journey, it does not imply that there can be no other kind of journey, such as the journey undertaken when traveling between the origin and destination stations of an individual ticket.

Indeed, the routeing guide (which is part of the conditions of travel) uses "journey" to mean the travel undertaken using one ticket.

As most delays will be dealt with according to the TOC's Passenger's Charter, that's probably the first place to look when working out what you should be entitled to.