• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Letter from TIL

Status
Not open for further replies.

Buckskin

New Member
Joined
4 Mar 2024
Messages
1
Location
Buckinghamshire
Hi All,

This is my first post. I have recently moved to the UK. On my first trip using rail when I was still on holiday, visiting my family, who are living in the UK, I got onto the train at Station A. I did not buy a ticket because the gates were open and just walked through and got onto the train. When I arrived at Station B, I went to a ticket office and asked to pay for my journey. I told the person in the ticketing booth that I was on the train that just came from the last stop before station B. Due to my ignorance, I was not aware that the train ticket price varied by distance as in my home country, we do not have public transport of this nature. She proceeded to issue the ticket and I paid.

Immediately after reaching for my ticket and receipt, a transport inspector/officer (not sure of the correct term here) flashed his badge and told me to step aside to speak with him. He was visibly upset with me and informed me of my transgression (short faring). When I tried to explain that it was my first trip using the train and wasn't entirely clued up on the rules and regulations as I was a visitor to the UK at the time, he refused to listen and became quite aggressive. I complied and he proceeded to take my details and said I would receive a letter. I left the UK and applied for my spousal visa and it was issued a few weeks ago. I am now back in the UK. After doing some reading on the forum, I realise how serious this offence is and I regret my ignorance.

The letter arrived and reads as follows:

"We are agents for the rail company Chiltern and have received a report which advises that on X date a person giving your name and details was spoken to by railway revenue protection staff in connection with a journey between A and B for which you failed to produce a valid ticket for the journey that you were making, or had made.

The purpose of this letter is to advise you of the report and of any action that may follow from it, and to provide you with the opportunity to inform us of any mitigation that you may wish to be considered. This can be sent to the address shown above.

We will also accept a scanned copy of a letter through our email address.

The report of this incident indicates that in the absence of a satisfactory explanation, evidence does exist to warrant a prosecution in accordance with current legislation. These considerations may include whether any charge should allege an offence against Railway Byelaws (2005), or The Regulation of Railways Act 1889.

If we do not receive any representation from you within 21 days of the date of this letter, further action will be taken.

Yours Sincerely
"

Please advise on how I can best reply to the letter to try to avoid prosecution. Any advice would be greatly appreciated.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

skyhigh

Established Member
Joined
14 Sep 2014
Messages
6,918
I was not aware that the train ticket price varied by distance as in my home country, we do not have public transport of this nature.
Firstly, I wouldn't use this excuse in any communication. Distance-based pricing is not unusual, and if you assumed it was the same price anywhere why didn't you say the station you actually boarded at when asked? It simply doesn't stack up.
 

alholmes

Member
Joined
4 Jun 2012
Messages
477
Location
London E3
If you genuinely believed that the ticket price didn't vary by distance travelled, why did you say that your journey started at the station immediately before station B? Surely if you believed that the distance wasn’t a factor, you’d have just stated that your journey started at station A.
 

Deafdoggie

Established Member
Joined
29 Sep 2016
Messages
3,414
When I arrived at Station B, I went to a ticket office and asked to pay for my journey. I told the person in the ticketing booth that I was on the train that just came from the last stop before station B.
This will simply not be believed by anyone. If you did genuinely believe this, you would have given the correct details. Do not even attempt to use this a defense. You short-fared and it was deliberate. Pretending you didn't know won't help you get a settlement
 

Titfield

Established Member
Joined
26 Jun 2013
Messages
3,261
I suggest that you reply using the advice which @Hadders usually provides:

I suggest a short, concise reply mentioning the following:

- That you are sorry for what has happened
- What you have learned from the incident
- That you are keen to settle the matter without the need for court action
- Offer to pay the outstanding fare and TILs administrative costs in dealing with the matter

TIL are not the easiest to obtain an out of court settlement with so you may have to write 2 or 3 times before you receive a response offering an out of court settlement.. Expect this to cost around £150 plus the fares avoided.

If you upload a copy of your draft reply (with all personal identifying details redacted) forum members will be happy to proof read it for you.


I would avoid any references to systems in other countries being different as that is highly unlikely to be believed and will not assist you in getting the resolution you require.

Most stations in the UK have large amounts of signage including posters which advise passengers that they must have a valid ticket before travelling.
 
Status
Not open for further replies.

Top